Melissa Mercier
Eglise Evangelique De Beracah
INDIANAPOLIS,IN
2
Languages
1
Certification
5
years of professional experience
A background in serving and healthcare with a year of experience in the restaurant industry and with exceptional customer service skills. Ready to provide the best dining experience for all customers. A past CNA student with her first CNA job, with the need to provide excellent patient care, and create a positive work environment.
Work History
Server
1 Year- Provided excellent customer service by being attentive to guests
- Cleaned and organized the dining room to provide a clean environment for guests
- Learned the menu to be able to accurately answer any questions asked by the guest.
- Performed closing duties and made sure the dining room is prepared for the morning shift.
- Helping coworkers during busy shifts and maintaining an efficient workflow.
- Ran food and making sure that guest's needs are taken care of.
Volunteer
4 Years 10 Months- Help organize and decorate events being hosted at the church
- member of the youth ministry
- Dancer of the youth ministry
- Look after children during vacation bible school
- Manage and operate electronics during church sessions
CNA Student
9 Months- Supported patients in daily living activities to enhance comfort and independence
- Supported nursing staff by taking care of residents, and taking over duties.
- Passed ice trays and food trays
- Provided patient care and comfort
- Ensuring patient satisfaction within the scope of practice as a CNA student.
Education
High School Diploma
- 4.22 GPA
- Ranked in Top 5% of class
- Extracurricular Activities: Dance team, tennis team
- Key club member & secretary
- National Honor society Member
- Completed AP course in US history & Pre-calculus
Associate of Applied Science
- 3.915 GPA
- Relevant Coursework: Medical Terminology & Intro to healthcare
- Professional Development: CNA preparation
Skills
Exceptional customer service
Food safety procedures
Food service
Time management
Menu knowledge
Teamwork
Self-management
Basic conversational skills
Certification
- Certified Nurse assistant, Hardon - August 2026 - present
- CPR certified - May 2026
- Dementia Care certified - May 2026
Languages
French
Full Professional
Haitian Creole
Native or Bilingual
Interests
Dancing
Singing
Tennis
Learning about history
I enjoy cooking
Traveling
Timeline
Server
Cracker Barrel
08.2025 - CurrentRead More
CNA Student
Arsenal Technical High School
08.2025 - 05.2026Read More
Volunteer
Eglise Evangelique De Beracah
10.2021 - CurrentRead More
Arsenal Technical High School
High School Diploma
Read More
Ivy Tech Community College of Indiana
Associate of Applied Science
Read More