Melissa Mireles

• .Provided customer service to the members of USAA
• Front line underwriter.
• Wrote insurance policies for home and auto. .
• Promoted from home to auto policies with in 6 months.
• explored policies to find areas that needed coverage.

Case manager for over 300 files for customers that experienced damage to their homes and property.

Called out daily to determine if funds were disbursed appropriately so that repairs were made in a timely manner.

I would schedule inspections when repairs were made to protect the Financial Institution's investment.

I would process and disburse checks for the repairs.