Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Melissa Monaghan

Somerset,PA

Summary

Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, bar,waitstaff and management.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender/Server

Road House Bar & Grill
06.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS .
  • Make drinks for customers and servers.
  • RAMP Certified.
  • Handled table service and other dining room tasks customers.
  • Stock bar.
  • Handle transactions with customers.

Bartender

Somerset FOE 1801
01.2019 - 03.2021
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Banquet and Fine Dining Server

Common Plea Catering
04.2014 - 06.2018
  • Provided friendly, courteous service to create memorable moments for guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Served appetizers, delivered entrees and refilled beverages for banquet guests.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Answered guest questions about event plans and food service choices.
  • Applied wine and spirit expertise toward recommending appropriate parings for chosen meals and personal tastes.
  • Returned reusable goods and serving equipment for inventory and restock.
  • Fostered enjoyable event atmosphere through friendly guest interactions

Education

Associate of Science - Paralegal Studies

Community College of Allegheny County
Pittsburgh, PA
05.2014

Skills

  • Sales Expertise
  • Check Payment Processing
  • Food and Beverage Pairings
  • Price Memorization

Certification

RAMP Certified

Timeline

Bartender/Server

Road House Bar & Grill
06.2022 - Current

Bartender

Somerset FOE 1801
01.2019 - 03.2021

Banquet and Fine Dining Server

Common Plea Catering
04.2014 - 06.2018

Associate of Science - Paralegal Studies

Community College of Allegheny County

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Melissa Monaghan