Melissa Moser
Columbus,IN
Summary
Adept at Customer Service with 10 years experience in both a wide range of work environments & groups. Many years of retail experience as well as working both independently and one on one or with teams of people to achieve the goal of the organization.
Overview
20
20
years of professional experience
Work History
Customer Service Representative
White Castle
Columbus, IN
04.2024 - Current
- Cashier duties.
- Answer customer inquiries and provide accurate information regarding products and services.
- Provide excellent customer service to resolve customer complaints in a timely manner.
HHA/Caregiver
Altra/Visiting Angels/Home Helpers
Columbus, IN
01.2019 - 04.2024
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Provided companionship services to patients in their homes, including reading aloud, playing board games and engaging in conversation.
- Maintained accurate records of patient care, condition, progress and concerns.
Customer Service Representative
T.J. Maxx
Columbus, IN
08.2018 - 01.2019
- Attended to the dressing room.
- Ticketed and distributed clothing.
- Recovery.
- Stocked floor with merchandise from back.
Substitute Teacher and Tutor
Bartholomew Consolidated Schools
Columbus, IN
08.2004 - 05.2018
- Organized lesson plans and activities for students.
- Assisted with classroom management issues when needed.
Education
Bachelor of Science - Social Work
Milligan College
Milligan, TNSkills
- Customer Service & Sales in food and retail environments
- Office experience with receptionist & secretarial duties Experience with PC Law program & multi-line phone system
- Teaching and social work experience Experience as opener / closer and as security guard
- Self-motivated Adaptable Possessing honesty & integrity
Timeline
Customer Service Representative
White Castle
04.2024 - Current
HHA/Caregiver
Altra/Visiting Angels/Home Helpers
01.2019 - 04.2024
Customer Service Representative
T.J. Maxx
08.2018 - 01.2019
Substitute Teacher and Tutor
Bartholomew Consolidated Schools
08.2004 - 05.2018
Bachelor of Science - Social Work
Milligan College