Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Murphy

Schaghticoke

Summary

Dynamic worker with an extensive list of experience. Proven ability to enhance customer satisfaction through tailored consultations and effective listening skills. Strong multitasking and customer service skills, always ensuring a clean and welcoming environment.

Well versed in many aspects of the fitness world.

Overview

14
14
years of professional experience

Work History

Cosmetologist

Self Employed
01.2024 - Current
  • Delivered customized beauty services, enhancing client satisfaction and loyalty through personalized consultations.
  • Maintained cleanliness and organization of workspaces, ensuring compliance with health and safety regulations.
  • Developed marketing strategies to promote services, increasing client retention and expanding clientele base.

Stylist Customer Service Sales Associate

Regis Hair Salon and TEASE
06.2011 - Current
  • Executed various styling techniques, including cutting, coloring, and texturizing hair.
  • Assisted in promoting salon services and retail products to enhance customer experience.
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Maintained cleanliness and organization of salon workspace, ensuring a welcoming environment.

Server

Outpost 40
06.2025 - 08.2025
  • Provided exceptional customer service by promptly addressing guest inquiries and needs.
  • Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
  • Supported team in executing efficient food and beverage service during busy shifts.
  • Learned menu items and specials to effectively communicate recommendations to guests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

GED - Cosmetology

Adirondack Beauty School
Queensbury, NY
2011

Skills

    Excellent customer service skills

    Many years of experience with workout equipment including everything at planet fitness, and my many years ad a member of crossfit

    Cosmetology has taught me to acknowledge people's individual needs, and also osha standard cleanliness

Timeline

Server

Outpost 40
06.2025 - 08.2025

Cosmetologist

Self Employed
01.2024 - Current

Stylist Customer Service Sales Associate

Regis Hair Salon and TEASE
06.2011 - Current

GED - Cosmetology

Adirondack Beauty School

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