MELISSA NEVAREZ
Tempe,AZ
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
8
8
years of professional experience
Work History
Integrated Health Services Assistant
Mountain Park Health Center
09.2020 - Current
- Prepare patients for examination by providing accurate, complete, legible documentation of current medical/behavioral vital signs and reason for visit
- Assists medical providers and Integrated Health Providers with examinations as required
- Responsible for screening patient population for indicators of poor dietary habits, anxiety, depression, domestic violence, substance abuse, trauma history, pain severity index, family history risk factors and other behavioral health symptomatology as directed
- Identifies patients who are likely to benefit from Integrated Health Services in a systematic way, prior to patient visit
- Interpret for Integrated Health Provider during individual consults and during health classes
- Assists with Integrated Health Service special projects, managing ECW jelly beans, interpretation, and maintaining care continuum communication efforts with outside agencies.
Sales / Event Coordinator
Villa Tuscana Reception Hall
01.2016 - 07.2020
- Basic accounting functions - Managing invoice control
- Manage employees schedules
- Shipping and receiving inventory
- Customer service
- Collaborated with vendors to meet client expectations; available on-demand
- Managed payroll
- Updated QuickBooks
- Prepared Event Stats, material
- Track and report costs, sales, and other various event statistics for each event
- Accountable for obtaining signed contracts and helped complete sales cycle
- Prepared diagrams for room layouts
- Provided creative design, style and themes for each event
- Assisted in all set up and take down do decor
- Coordination of ceremony and reception during weddings including food service and vendors
- Understanding of contracts.
Education
Associates in Social Work -
Mesa Community College
High School Diploma -
Tempe High School
01.2014
Skills
- Bilingual English/Spanish 100%
- Teamwork oriented and also good with individual contributions
- Quickbooks
- ADP
- Customer base building skills
- Decision-Making Competence
- Stress Management Strategies
- Cultural Sensitivity Awareness
- Problem Solving Capabilities
- Professionalism in Workplace
- Organizational Skills Development
- Conflict Resolution Techniques
Certified Spanish Interpreter
Performing simultaneous or consecutive interpreting, reproducing statements in the other language, taking notes, conducting research, and doing paperwork.
Languages
Spanish
Native or Bilingual
Timeline
Integrated Health Services Assistant
Mountain Park Health Center
09.2020 - Current
Sales / Event Coordinator
Villa Tuscana Reception Hall
01.2016 - 07.2020
Associates in Social Work -
Mesa Community College
High School Diploma -
Tempe High School
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