Melissa Norman
Summary
Resourceful Bartender known for high productivity and efficient task completion. Skilled in mixology, customer service, and inventory management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences.
Overview
18
18
years of professional experience
1997
1997
years of post-secondary education
1
1
Certification
Work History
Bartender
Levy Restaurants, Levi’s Stadium, SF 49ers
Santa Clara, California
05.2018 - Current
- Prepared and served a variety of beverages to guests.
- Maintained cleanliness and organization of the bar area.
- Followed safety and sanitation guidelines consistently.
Lead Bartender
Compass Group USA, Chase Center, GS Warriors
09.2016 - Current
- Led bar staff in delivering exceptional customer service experiences.
- Managed inventory levels and ordered supplies to ensure optimal stock.
- Ensured compliance with health and safety regulations at all times.
Bartender Trainer
Red Lobster Restaurant
Modesto, California
01.2008 - 06.2018
- Trained new bartenders on cocktail preparation and customer service techniques.
- Facilitated ongoing training sessions to enhance drink knowledge and mixology skills.
- Developed training materials to standardize procedures and improve team performance.
- Provided hands-on support during peak hours to maintain efficient service flow.
Education
Beyer High School
Modesto, CaliforniaSkills
- Cocktail preparation
- Inventory management
- Customer service
- Health compliance
Certification
- RBS Certified, 2026
References
References available upon request.
Timeline
Bartender
Levy Restaurants, Levi’s Stadium, SF 49ers
05.2018 - Current
Lead Bartender
Compass Group USA, Chase Center, GS Warriors
09.2016 - Current
Bartender Trainer
Red Lobster Restaurant
01.2008 - 06.2018
Beyer High School