Summary
Overview
Work History
Education
Skills
Timeline
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Melissa O’Boyle

Lawrenceville,GA

Summary

Highly driven Print Professional seeking role as Print Production Program Manager. Strong background in offset, digital, and large-format printing. Over 10 years of experience managing complex projects, optimizing workflows, and delivering high-impact marketing and print solutions for diverse clients. Adept at cross-functional collaboration, problem-solving, and maintaining strong client and vendor relationships.

Overview

12
12
years of professional experience

Work History

Account Manager

Hibu
Atlanta, GA
06.2023 - Current
  • Onboard and manage a portfolio of 25 key accounts, ensuring high client satisfaction and retention.
  • Collaborate with cross-functional teams to develop and implement digital marketing strategies for SMBs.
  • Analyze campaign performance metrics, and provide actionable insights, leading to improved ROI and client loyalty.
  • Conduct regular client meetings to discuss project progress, address concerns, and identify upsell opportunities.
  • 2023 Presidents Club Winner, ranked #1 out of 17 sales consultants on the Rookie list.

Account Manager

RBO Print Logistics
St. Louis, MO
08.2021 - 05.2023
  • Provided clients with cutting-edge printing solutions, ensuring excellent customer service and timely delivery
  • Managed an average of 30 complex print projects simultaneously, overseeing budgets, timelines, and quality control
  • Managed a multimillion-dollar annual print budget for main client, optimizing costs via vendor negotiations and internal process improvements
  • Collaborated with vendors on pricing, stock availability, and workflow, reducing production costs by negotiating competitive rates
  • Ensured compliance with USPS mailing guidelines for direct mail campaigns, optimizing postage costs for clients and streamlining distribution processes
  • Utilized Adobe Workfront to streamline project management and maintain clear communication among stakeholders

Account Manager

Colorchrome Atlanta
Atlanta, GA
01.2017 - 04.2021
  • Conducted market research to identify companies with large-format printing needs, initiating cold calls, and securing new business.
  • Oversaw projects from inception to completion, managing design, pre-press, production, and installation phases.
  • Implemented color management protocols, ensuring precise color calibration and consistency across large-format prints for brand integrity
  • Grew and managed a book of business of over $3 million in annual revenue.
  • Partnered with internal teams to optimize print production workflows, improving turnaround times by 20%

Account Manager

Print Time
Seattle, WA
10.2012 - 05.2015
  • Researched industries and markets to target clients needing offset and digital printing solutions.
  • Consistently met and exceeded monthly sales quotas, closing an average of five new accounts per month.
  • Collaborated with clients to meet strict branding guidelines, timelines, and budgets, without compromising quality.
  • Built a robust vendor network, enabling swift problem resolution, and cost-effective production strategies.

Education

Bachelor of Fine Arts -

University of Georgia
Athens, GA
12.2005

Skills

  • End-to-End Print Production Management
  • Budgeting and Cost Optimization
  • Vendor Sourcing and Negotiations
  • Color Management and Calibration
  • Postal Regulations and Mailing Compliance
  • Digital Marketing Expertise
  • Quality Assurance Management
  • Experience with Workfront and Salesforce
  • Sustainability Initiatives & Eco-Friendly Printing
  • Communication
  • Collaboration
  • Innovative Solutions Development
  • Process-oriented
  • Positive Attitude and Leadership
  • Software Proficiency

Timeline

Account Manager

Hibu
06.2023 - Current

Account Manager

RBO Print Logistics
08.2021 - 05.2023

Account Manager

Colorchrome Atlanta
01.2017 - 04.2021

Account Manager

Print Time
10.2012 - 05.2015

Bachelor of Fine Arts -

University of Georgia

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Melissa O’Boyle