Melissa Ochoa Gomez
Bay Point,CA
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Dave & Buster's. Recognized for enhancing guest engagement and satisfaction through personalized service and efficient multitasking. Proficient in cash handling and POS systems, consistently delivering memorable dining experiences while maintaining a clean and orderly environment.
Overview
2
2
years of professional experience
Work History
Server
Dave & Buster's
03.2025 - Current
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Golden Corral Buffet and Grill
11.2023 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Dental Assisting
Carrington College
Pleasant Hill, CA01-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Languages
Spanish
Full Professional
Timeline
Server
Dave & Buster's
03.2025 - Current
Server
Golden Corral Buffet and Grill
11.2023 - 06.2024
Dental Assisting
Carrington College
Similar Profiles
Allison HaleAllison Hale
Sales Manager at Dave & Buster'sSales Manager at Dave & Buster's
Jose SandovalJose Sandoval
Maintenance Supervisor at Dave & Buster's Entertainment Inc.Maintenance Supervisor at Dave & Buster's Entertainment Inc.
Courtney CurutchetCourtney Curutchet
Dining Room Server at Dave & Buster'sDining Room Server at Dave & Buster's
Sarhyna Saint HilaireSarhyna Saint Hilaire
Bartender at Dave & Buster'sBartender at Dave & Buster's
Kim ChildersKim Childers
Administrative Aide III at City of MartinezAdministrative Aide III at City of Martinez