Melissa Ogden
Ridgefield,WA
Summary
Results-driven Property Manager with expertise in tenant communications and lease administration. Known for coordinating property inspections and enhancing tenant satisfaction, ready to leverage experience to drive operational improvements and support organizational goals.
Detail-oriented property management professional skilled in project management and administrative support. Successfully implemented streamlined processes for lease administration, improving accuracy and reducing processing time. Committed to enhancing tenant satisfaction and maintaining high property standards.
Overview
18
18
years of professional experience
Work History
Assistant Property Manager
Cushman & Wakefield
Portland, OR
04.2022 - 11.2024
- Assisted in managing tenant communications, addressing inquiries and maintenance requests efficiently.
- Coordinated property inspections, ensuring compliance with safety regulations and maintaining high standards.
- Implemented streamlined processes for lease administration, improving accuracy and reducing processing time.
- Liaised with vendors to secure competitive pricing and maintain service quality for property maintenance.
- Leasing of all available apartments
- Coordinated move in and move out inspections.
- Familiar with Yardi and efficient with CRM
- 129 units
Commercial Property Manager
Flex Renovations
Tacoma, WA
04.2017 - 06.2022
- Managed operational budgets for commercial properties, ensuring cost-effectiveness and financial accuracy.
- Coordinated property maintenance schedules, enhancing tenant satisfaction and property value.
- Developed strategic marketing initiatives to attract new tenants and reduce vacancy rates.
- Supervised lease negotiations, ensuring compliance with legal requirements and maximizing revenue opportunities.
- Conducted regular property inspections to identify maintenance needs and uphold safety standards.
- Communicated with clients and tenants while offering strategic solutions to remedy problems.
- Enhanced tenant satisfaction by addressing concerns and resolving disputes promptly.
- 5 commercial units
Project Manager
Home Partners of America/ Pathlight Property Management/ Tricon
Plano, TX
04.2007 - 03.2021
- Led project planning and execution for property management initiatives, ensuring alignment with organizational goals.
- Developed and implemented process improvements, enhancing operational efficiency and reducing project timelines.
- Inspected, scoped and organized the turnovers for single family homes in the Seattle, WA and Portland, OR areas
- 336 units
Education
High School Diploma -
Tacoma Community College
Tacoma, WA08-2014
Associate of Arts - Entreprenuership, Real Estate Licensing
Mt Hood Community College
Gresham, OR09-1994
Skills
- Administrative support
- Strong communication skills
- Telephone and email etiquette
- Property tours and inspections
- Fair housing regulations
- Showing and leasing of units
- Lease agreement review
- Resident retention
- Critical thinking
Timeline
Assistant Property Manager
Cushman & Wakefield
04.2022 - 11.2024
Commercial Property Manager
Flex Renovations
04.2017 - 06.2022
Project Manager
Home Partners of America/ Pathlight Property Management/ Tricon
04.2007 - 03.2021
High School Diploma -
Tacoma Community College
Associate of Arts - Entreprenuership, Real Estate Licensing
Mt Hood Community College