Open Dental
Melissa Paris Scherer
Insurance Billing Specialist
Roseville,CA
Summary
Knowledgeable Dental Financial Coordinator, adept at scheduling, dental insurance billing, and completing/developing payment plans that work with individual requirements. Offering over 30 years of dental industry experience and the desire to make a positive impact on patient experience and the providers success.
Overview
5
5
years of post-secondary education
31
31
years of professional experience
Work History
Dental Financial Coordinator
Douglas Dental And Orthodontics
Roseville, CA
01.2017 - Current
- Discussed financial and insurance options with patients.
- Updated accounts with latest patient, payment and insurance information.
- Negotiated settlements and payment plans. Consistently maintain 97% of patient and insurance accounts paid as agreed.
- Assisted patients in filling out check-in and payment paperwork.
- Reviewed and corrected claim errors to facilitate smooth processing.
- Generated monthly statements to check outstanding balances.
- Balanced deposits and credit card payments each day.
- Explained plans for treatment and payment options.
- Took copayments and compiled daily financial records.
- Used Microsoft Word and other software tools to create documents and other communications.
Dental Front Office Coordinator
Weideman Pediatric Dentistry And Orthodontics
Citrus Heights, CA
01.2000 - 01.2017
- Scheduled, rescheduled and handled cancelled appointments for patients.
- Organized referrals to other dental specialists.
- Prepared claim forms for dental insurance.
- Adhered to strict HIPAA guidelines at all times to protect patient privacy.
- Greeted over 110 patients per day.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
Dental Assistant
Dr. Bill Ward, D.D.S.
Cleburne, TX
01.1990 - 01.2000
- Typed patient data into computer system using Dentrix while following privacy laws and maintaining high level of accuracy.
- Took dental images following strict patient protection rules by mentioning risks during pregnancy, and applying lead aprons.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
Education
Certificate of Completion - Dental Assisting
Texas State Technical College - Waco
Waco, TX 09.1989 - 02.1991
High School Diploma -
Hillsboro High School
Hillsboro, TX 09.1985 - 05.1989
Skills
Data entry expertise
undefinedSoftware
Dentrix
Curve Hero
Dental Office Express
Dolphin
Timeline
Dental Financial Coordinator
Douglas Dental And Orthodontics
01.2017 - Current
Dental Front Office Coordinator
Weideman Pediatric Dentistry And Orthodontics
01.2000 - 01.2017
Dental Assistant
Dr. Bill Ward, D.D.S.
01.1990 - 01.2000
Certificate of Completion - Dental Assisting
Texas State Technical College - Waco
09.1989 - 02.1991
High School Diploma -
Hillsboro High School
09.1985 - 05.1989
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