Melissa Penrod

Self-starting, reliable, adaptable professional with excellent customer service, observational, and multi-tasking skills. Experienced in providing compassionate, comprehensive, and efficient patient care. Proficient in data entry, word processing, filing, copying, and faxing. Complex problem-solving skills, critical thinking skills, Multi-Line Telephone Operation, Ten Key, Microsoft Windows, EXCEL, Word, PowerPoint, and Print Shop. I have a strong willingness to learn new skills working knowledge and experience with HIPPA and maintaining medical charts. Talented with numbers, professional and creative writing, and more than 15 yrs. of experience in customer service, both in person and over the phone. I have volunteered with the mentally ill, developmentally, and physically disabled since I was 14 years old. I have been a Certified Nurse Assistant with a current certification since 2009. I have a current BLS-CPR certification, an Assistance with Medication certification, certification and some experience as a phlebotomist, Advanced MANDT and NCI trained, and am a current practical nursing student at College of Eastern Idaho. Offers strong commitment to providing exceptional patient care. Works well in fast-paced environments managing multiple tasks and providing timely treatments and support. Possesses solid understanding of nursing principles, patient advocacy and evidence-based practices.

President of Blackfoot, ID Post 23 American Legion Auxiliary since 2021