Melissa Perry
Customer Service And Support
Harrisburg,PA
Summary
Dynamic team player with proven success at Sheetz, Inc., excelling in customer support and cash management. Recognized for enhancing workflow efficiency and maintaining high sanitation standards. Adept at multitasking and effective communication, consistently delivering exceptional service and fostering positive guest experiences in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Team Member
Sheetz, Inc
05.2026 - 10.2026
- Delivered fast, friendly customer service while processing transactions accurately at point-of-sale systems.
- Prepared made-to-order food and beverages following company recipes and food safety standards.
- Restocked merchandise, beverages, and supplies to maintain organized, fully stocked sales areas.
- Maintained clean, sanitary store conditions through routine cleaning and equipment upkeep.
Hostess/Server
Promenade Family Restaurant
04.2022 - 07.2026
- Greeted guests promptly and managed seating flow to maintain smooth front-of-house operations.
- Presented menus, answered dining questions, and communicated specials clearly to guests.
- Took accurate food and beverage orders, ensuring timely input and service coordination.
- Maintained clean tables, dining areas, and host station throughout service hours.
Hostess/Server
Jonestown Diner
08.2025 - 02.2026
- Greeted guests promptly and managed seating flow to maintain smooth front-of-house operations.
- Presented menus, answered dining questions, and communicated specials clearly to guests.
- Took accurate food and beverage orders, ensuring timely input and service coordination.
- Maintained clean tables, dining areas, and host station throughout service hours.
Assistant Manager
Turkey Hill
02.2017 - 03.2022
Customer service and support money management inventory lottery stocking delegation
Education
High School Diploma -
Central Dauphin East High
Harrisburg PA 05-1986
Skills
Customer support
Product knowledge
Order processing
Cash management
Service upselling
Sanitation practices
Health standards
Order preparation
POS systems
Workflow efficiency
Team collaboration
Team coordination
Team building
Customer engagement
Multitasking
Time management
Adaptability and flexibility
Effective communication
Communication skills
Conflict management
Problem-solving
Analytical skills
Computer skills
Workstation organization
Training mentorship
Hospitality and accommodation
Analytical skills
Timeline
Team Member
Sheetz, Inc
05.2026 - 10.2026
Hostess/Server
Jonestown Diner
08.2025 - 02.2026
Hostess/Server
Promenade Family Restaurant
04.2022 - 07.2026
Assistant Manager
Turkey Hill
02.2017 - 03.2022
High School Diploma -
Central Dauphin East High