Melissa Pierre
Tallahassee
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
5
5
years of professional experience
Work History
BAKERY CLERK
Publix
Tallahassee, FL
06.2024 - 07.2025
- Provided exceptional customer service by assisting with bakery product selections, upselling specialty items, and meeting sales targets through personalized recommendations.
- Maintained in-depth knowledge of bakery products to effectively promote seasonal offerings, daily specials, and custom orders, ensuring attractive displays that boosted impulse purchases.
- Managed inventory, restocked shelves, ensured product freshness, contributing to consistent sales growth through high-quality presentation and timely order fulfillment.
AMAZON ASSOCIATE
Amazon Fulfillment Center
Tallahassee, FL
09.2023 - 05.2024
- Oversaw the shipment of over 100,000 packages as an associate, ensuring timely delivery and customer satisfaction.
- Assisted in troubleshooting equipment issues, minimizing downtime through effective problem-solving techniques.
- Serve as a Learning ambassador, training new and seasoned associates on company procedures and safety protocols.
- Operated various types of warehouse machinery safety, adhering to all relevant guidelines and protocols.
- Ensured accurate order fulfillment by diligently cross-checking pick list against packed items for consistency.
STUDENT INTERN
Tallahassee Memorial Hospital
Tallahassee, FL
06.2021 - 07.2021
- Observed surgical technologists and assisted in the organization of surgical equipment.
- Supported nurses and doctors with patient care while upholding strict security precautions.
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
SALES ASSOCIATE
Sephora
Fort Lauderdale, FL
06.2020 - 06.2021
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Promoted special offers And events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversation rates.
- Engaging with customers on sales floor, offering assistance and Improving shopping experience.
Education
Bachelor of Science - Biology Premed
Florida Agricultural And Mechanical University
Tallahassee, FL05.2027
High School Diploma - undefined
Marjory Stoneman Douglas High School
Parkland, FL06.2023
Skills
- Quality Customer service
- Food preparation & Food handling safety
- Accurate order fulfillment
- Special order handling
- Product sampling
- Promotional displays
- POS system experience
- Upselling products
- Attention to detail
- Strong communication and interpersonal skills
- Excellent written and verbal communication
- Punctual and reliable
- Telephone etiquette
- Cash handling
Languages
English
Native or Bilingual
Haitian- Creole
Native or Bilingual
Timeline
BAKERY CLERK
Publix
06.2024 - 07.2025
AMAZON ASSOCIATE
Amazon Fulfillment Center
09.2023 - 05.2024
STUDENT INTERN
Tallahassee Memorial Hospital
06.2021 - 07.2021
SALES ASSOCIATE
Sephora
06.2020 - 06.2021
High School Diploma - undefined
Marjory Stoneman Douglas High School
Bachelor of Science - Biology Premed
Florida Agricultural And Mechanical University