Melissa Pineda
Rome,GA
Summary
I am a motivated, dependable individual that is willing to utilize my skills and knowledge to perform my best at all my positions and grow professionally.
Overview
5
5
years of professional experience
Work History
Server
Las Palmas Mexican Restaurante
10.2020 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Sales Lead Keyholder
Journeys Shoe Store
10.2018 - 10.2020
- Completed store opening and closing procedures.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Opened and closed store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Opened inventory boxes and restocked shelves.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Trained and mentored new employees.
Education
High School Diploma -
Rome High School
Rome, GA05.2019
Skills
- Bilingual: Fluent in English and Spanish
- Experience in customer service
- Strong leadership, communication skills, work ethic and creativity
- Flexible, reliable and dependable hard worker
- Money Management experience
- CPR Training
- Student Teacher, Kindergarten
Timeline
Server
Las Palmas Mexican Restaurante
10.2020 - Current
Sales Lead Keyholder
Journeys Shoe Store
10.2018 - 10.2020
High School Diploma -
Rome High School
Similar Profiles
Jason FuentesJason Fuentes
Bartender at Las Palmas Mexican RestauranteBartender at Las Palmas Mexican Restaurante
Ruben A RodriguezRuben A Rodriguez
Server at Las Palmas Mexican RestauranteServer at Las Palmas Mexican Restaurante
Angelica CarrilloAngelica Carrillo
Restaurant Shift Manager at Las Palmas Mexican RestauranteRestaurant Shift Manager at Las Palmas Mexican Restaurante
Christian CornejoChristian Cornejo
Electrician at FOX SystemsElectrician at FOX Systems
Ajah WhatleyAjah Whatley
Cashier/Sales Associate at KrogerCashier/Sales Associate at Kroger