Melissa Pires
Sacramento,CA
Summary
Dedicated Care Provider and experienced Cashier, notably with Dollar General, adept at maintaining calm under pressure and delivering exceptional customer service. Skilled in managing financial transactions and supporting client needs with active listening and empathy. Proven track record of enhancing customer satisfaction and amazing rapport.
Overview
7
7
years of professional experience
Work History
Care Provider
Kimberly Kennedy
2545 Fulton Ave
05.2023 - Current
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with daily living activities, running errands, and household chores.
Lead Cashier
Dollar General
Sacramento, CA
12.2018 - 03.2021
- Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
- Maintained stock to meet expected customer demand.
- Processed both cash and card purchases and returns.
- Assisted customers by answering questions and fulfilling requests.
- Ensured compliance with company policies regarding cash handling procedures, maintaining security standards throughout operations.
- Provided exceptional customer service by addressing concerns promptly and professionally, retaining loyal clientele.
Cashier
Fallas Discounts
6045 Madison Ave
02.2018 - 10.2018
- Greet costumers
- Process payments
- Maintain cash drawer
- Stock shelves
Education
High School Diploma - General Studies
Twin Rivers Adult School
5703 Skvarla Way06.2017
Skills
Calm under pressure
Active listening
Friendly
Customer service
Volunteered at Union Gospel Mission 2015-2016
Assisted the less fortunate in picking free clothes, shoes, and children’s clothing, if needed.
Timeline
Care Provider
Kimberly Kennedy
05.2023 - Current
Lead Cashier
Dollar General
12.2018 - 03.2021
Cashier
Fallas Discounts
02.2018 - 10.2018
High School Diploma - General Studies
Twin Rivers Adult School