Melissa Pirtle
Humboldt,TN
Summary
Hey I'm Melissa glenn I am 27years old. My phone number is 615-519-0725. My email Melissa.glenn1597@gmail.com or the one provided below. Proactive worker committed to helping any job provide top-notch patient care. Skilled at any treatments with knowledge of Area of expertise patients. Fantastic attention to detail and multitasking abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CNA Student
Nhc Milan
03.2022 - 07.2022
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Delivered high-quality care to Type patients in hospital facility.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Package Handler
Dana Incorporated
08.2021 - 11.2021
- Arranged items on pallets according to size and weight
- Marked and labeled containers with accurate shipping information to prevent delays
- Reviewed packing slips and other documentation to properly box requested items for shipment
- Assembled cartons, crates and containers to prepare for shipping
- Operated hand trucks, pallet jacks and forklifts to move materials
- Assembled customer orders from stock and packed items in boxes
- Adhered to product safety and hygiene guidelines for health and regulatory compliance
- Assisted in line changeovers and returned raw material to stock
- Weighed or counted items for distribution to conform to company standards
- Reported safety or workflow concerns to leadership for further investigation.
Caregiver
Resource One Medical Staffing
06.2021 - 08.2021
- Improved patient outlook and daily living through compassionate care
- Maintained clean and well-organized environment for client happiness and safety
- Followed safe lifting and transferring techniques to transport residents
- Worked closely with clinical staff to support therapeutic and behavioral plans.
Customer Service Representative
BroadPath Healthcare Solutions
11.2020 - 01.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Assisted customers with making payments or establishing payment plans to bring accounts current
- Fielded customer complaints and queries, fast-tracking for problem resolution
- Asked probing questions to determine service needs and accurately input information into electronic systems
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
CNA
Maplewood Health Care Center
09.2020 - 11.2020
- Measured and recorded food and liquid intake and output and reported changes to nursing staff
- Turned and repositioned bedridden patients to optimize comfort
- Learned and demonstrated proper technique for assisting patients in walking with or without assistive devices
- Delivered nursing-related services under supervision of Registered Nurse
- Obtained wide range of information from nursing staff about patient conditions, treatment plans and suggested activities
- Maintained homelike environment for residents to support plan of care
- Reminded patients to take medications and nutritional supplements to promote wellness
- Recorded patient conditions and vital signs before and after medical operations
- Responded to call lights to assist patients with various care and comfort needs.
Key Account Manager
Dollar General
04.2019 - 08.2019
- Bank deposits and security procedures to support store opening and closing
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge
- Partnered with store leadership team to learn and understand management processes and reports.
Education
High school diploma -
Peabody High School
Trenton Tn Keller Williams in Real Estate -
Keller Williams real estate
Remote 04.2023
Skills
- Cashier (2 years)
- Machine Operator (2 years)
- Customer Service 2years
- Sales Experience (1 year)
- Cash Handling
- Caregiving
- Retail Management
- Cleaning Experience
- Laundry (3 years)
- Store Management Experience
- Meal Preparation
- Food Preparation
- Home Care
- Customer service (3 years)
- Microsoft Word
- Data entry
- Live chat
- Typing (3 years)
- English
- Manufacturing
- Driving
- Telemarketing
- Developmental disabilities experience
- Hospitality
- Vital Signs
- Dementia Care
- Nursing
- Cold Calling
- HIPAA
- Apache Hive
- Fraud
- Windows
- Documentation review
- Research
- Real estate appraisal (Less than 1 year)
- Care Monitoring
- Medication Administration
- Infection Control
- Healthcare ethics
- Feeding Assistance
- Basic Life Support
Certification
- Temp CNA, 08/01/20, Present, I worked as actually cna with just the certificate of nursing aid. I was temp for 3months and 2 days.
- CPR Certification
- BLS Certification
- Certifications Nursing Assistant, Only passed the skills potion. Taken my knowledge test in September. I need to study it a little more
Timeline
CNA Student
Nhc Milan
03.2022 - 07.2022
Package Handler
Dana Incorporated
08.2021 - 11.2021
Caregiver
Resource One Medical Staffing
06.2021 - 08.2021
Customer Service Representative
BroadPath Healthcare Solutions
11.2020 - 01.2021
CNA
Maplewood Health Care Center
09.2020 - 11.2020
Key Account Manager
Dollar General
04.2019 - 08.2019
High school diploma -
Peabody High School
Keller Williams in Real Estate -
Keller Williams real estate