Melissa Pitts
Jacksonville
Summary
Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.
Overview
2
2
years of professional experience
Work History
Housekeeper
Hilton Redding
Redding
05.2023 - 10.2025
- Maintained cleanliness and organization in guest rooms and common areas.
- Conducted thorough inspections of rooms to ensure quality standards.
- Utilized cleaning supplies and equipment according to safety guidelines.
- Assisted in training new staff on housekeeping procedures.
- Managed laundry services, including washing, drying, and folding linens.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Disinfected telephones, light switches and other frequently touched objects.
- Responded to requests from guests regarding housekeeping needs.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Returned rooms to occupant-ready status to satisfy future guests.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Provided information about hotel services upon request from guests.
- Assisted in laundry services including washing, drying, and folding linens.
The cleaning crew
Rosemary Brown
Redding
12.2024 - 07.2025
- Maintained cleanliness in assigned areas following standard operating procedures.
- Operated cleaning equipment such as vacuums and floor scrubbers safely.
- Removed waste and recyclables from designated bins promptly and efficiently.
- Assisted team members in deep cleaning tasks during scheduled maintenance days.
- Followed safety guidelines to ensure a hazard-free work environment at all times.
- Communicated effectively with team members to coordinate cleaning schedules and duties.
- Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
- Swept and mopped floors in public areas.
- Cleaned windows, door frames, and sills.
- Vacuumed carpets, furniture, and upholstery.
- Dusted furniture, fixtures, and other surfaces.
- Provided excellent customer service when interacting with customers or colleagues.
- Reduced cleaning time significantly while maintaining company quality standards.
- Serviced, cleaned and restocked restrooms.
- Kept business entrances clean, tidy and professional in appearance.
Education
Associate of Science - Business Administration
Colorado Technical University
Colorado Springs, CO 02.2026 - 05.2026
Skills
- Customer service
- Time management
- Effective communication
- Team collaboration
- Attention to detail
- Problem solving
- Project management
- Ironing and folding
- Focused and detail-oriented
- Multitasking and organization
- Quality assurance
- Housekeeping
- Customer service-focused
- Residential cleaning
- Cleaning techniques
- Physically strong
- Pet care assistance
- Excellent oral and written communication
- Cleaning bathrooms
- Hardworking
- Commercial and residential cleaning
- Restroom detailing
Timeline
Associate of Science - Business Administration
Colorado Technical University
02.2026 - 05.2026
The cleaning crew
Rosemary Brown
12.2024 - 07.2025
Housekeeper
Hilton Redding
05.2023 - 10.2025