Melissa Poletz
Dunedin,FL
Summary
Motivated professional and current college student focused on Business management and dedication to continual adaptation. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively both remote as well as in office.
Overview
8
8
years of professional experience
Work History
Accounts Receivable Analyst- Revenue Services
Duke Energy
Clearwater, FL
01.2021 - Current
- Prior experience in the New Construction group as well as Business services.
- Reviewed and reconciled customer accounts to ensure accuracy of invoices and payments.
- Developed strategies for improving the collection process, reducing bad debt, and increasing customer satisfaction.
- Microsoft Dynamics 365, Excel, SAP, Quickbooks, and Power point used daily.
Server
Clearsky Cafe
Clearwater Beach, FL
05.2016 - Current
- Provided excellent customer service to ensure a pleasant dining experience.
- Assisted in training new server assistants on job responsibilities and procedures.
- Consistently have held this as a second job while establishing my career.
Postal Carrier
United States Postal Office
Safety Harbor, FL
01.2018 - 07.2021
- Sorted and distributed incoming mail to appropriate locations.
- Maintained records of all packages received and delivered along with any necessary paperwork.
- Provided excellent customer service when interacting with customers regarding postal services offered.
Education
Associate of Arts - Business Administration And Management
St. Petersburg College
Clearwater, FL05-2025
Skills
- Oracle Financials
- Accounts Receivable Software
- SAP Knowledge
- Microsoft Excel
- Accounts Receivable
- Teamwork and Collaboration
- Bookkeeping
- Invoice Processing
- Accounting Principles
References
References available upon request.
Timeline
Accounts Receivable Analyst- Revenue Services
Duke Energy
01.2021 - Current
Postal Carrier
United States Postal Office
01.2018 - 07.2021
Server
Clearsky Cafe
05.2016 - Current
Associate of Arts - Business Administration And Management
St. Petersburg College