Melissa Repp
Dexter
Summary
Hard working and reliable, I have been in the Medical field for over 20 years. Versatile and able to multitask with a busy schedule. Eager to learn new tasks.
Overview
13
13
years of professional experience
Work History
Medical Assistant
Samaritan Medical Center
Watertown
06.2024 - Current
- Assisted physicians with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized charts, documents and supplies to maintain team productivity.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Collected and prepared laboratory specimens for testing.
- Educated patients on treatment plans and medication instructions.
- Ensured examination rooms were clean and organized for optimal patient care.
- Communicated effectively with patients regarding their care needs.
Unit Clerk
Samaritan Medical Center
Watertown
09.2017 - 06.2024
- Coordinated communication between medical staff and patients for optimal service delivery.
- Processed patient admissions and discharges efficiently to ensure smooth operations.
- Scheduled appointments and follow-ups to support patient care continuity.
- Assisted in inventory management of medical supplies for the unit's needs.
- Prepared and organized charts for daily rounds by healthcare professionals.
- Handled phone inquiries and directed calls to appropriate departments promptly.
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
- Assisted nursing and medical staff in clerical duties to support patient care.
- Maintained confidentiality of all patient information.
- Monitored faxes and emails for incoming orders or requests from physicians or other healthcare professionals.
- Answered phones to transfer calls or relay messages to patients or staff.
- Screened calls and collected messages for unit personnel to promote team efficiency.
- Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.
- Coordinated internal and external patient transportation.
- Prepared discharge summaries following completion of a patient's stay in the facility.
- Ordered office supplies, equipment, and other materials as needed.
- Assisted in maintaining inventory levels of medical supplies in assigned areas.
- Organized and maintained filing systems for patient records.
- Managed patient admission and discharge processes efficiently, ensuring accurate documentation and patient satisfaction.
Certified Nursing Assistant
Samaritan Medical Center
Watertown
10.2014 - 09.2017
- Assisted nurses in delivering patient care and managing daily activities.
- Monitored vital signs and reported changes to nursing staff promptly.
- Supported patients with personal hygiene, feeding, and mobility needs.
- Maintained cleanliness and organization of patient rooms and supplies.
- Documented patient information accurately in electronic health records.
- Provided emotional support to patients and families during treatment processes.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Helped residents walk with or without self-help devices.
- Responded quickly to emergency situations involving sudden illness or injury.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Participated in educational programs related to nursing assistant skills development.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Certified Nursing Assistant
Samaritan Keep Home
Watertown
09.2013 - 10.2014
- Assisted nurses in delivering patient care and managing daily activities.
- Monitored vital signs and reported changes to nursing staff promptly.
- Supported patients with personal hygiene, feeding, and mobility needs.
- Documented patient information accurately in electronic health records.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Helped residents walk with or without self-help devices.
Education
General Education Dev. Diploma
Watertown, NYSkills
- Electronic health records
- Patient assessment
- Medical terminology
- Basic laboratory tests
- Confidentiality compliance
- Time management
- Electronic medical records
- Clinical documentation
- Medical records management
- Reliable team player
- Patient flow management
References
References available upon request.
Timeline
Medical Assistant
Samaritan Medical Center
06.2024 - Current
Unit Clerk
Samaritan Medical Center
09.2017 - 06.2024
Certified Nursing Assistant
Samaritan Medical Center
10.2014 - 09.2017
Certified Nursing Assistant
Samaritan Keep Home
09.2013 - 10.2014
General Education Dev. Diploma