Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Melissa Richardson

Pharmacist
Shreveport,Louisiana

Summary

Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.

Also possess impressive skills in horticulture and landscaping. Committed to worksite safety and client satisfaction. Well-versed in operating equipment to plant, trim and protect customer greenery and produce attractive, long-lasting displays.

Overview

2
2
years of professional experience

Work History

Sales Associate

Pearce Lumber & Hardware
Ruston, LA
09.2021 - 12.2021
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Sales Associate

Lowes Home Improvment
Bossier City, LA
05.2021 - 08.2021
  • Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Alerted customers to upcoming sales events and promotions.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Crew Lead Lawn Maintenance

Red River Sanitors Inc.
Shreveport, LA
05.2020 - 08.2020
  • Removed weeds, hazards and debris from common pathways to improve usability.
  • Completed timesheets and project reports on time to maintain client files for future reference.
  • Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass.
  • Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
  • Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.
  • Followed planned landscaping designs to determine placement of sod, sown grass, flowers and foliage.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
  • Applied mulch to garden beds for protection against weeds and unwanted growth.
  • Maintained routine landscaping schedules to boost lawn health.
  • Enhanced visibility and improved tree and bush shape through intentional pruning.
  • Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.

Education

Associate of Science - Nursing

Louisiana Tech University
Ruston, LA
2024

High School Diploma -

Calvary Baptist Academy
Shreveport, LA
05.2021

Skills

  • Excellent people skills
  • Adapt to diverse groups
  • Multi-tasking strength
  • Sales training
  • Problem-solving skills
  • Work Organization and Prioritization
  • Attention to Detail
  • Goal Driven
  • Team Collaboration and Cooperation

Timeline

Sales Associate

Pearce Lumber & Hardware
09.2021 - 12.2021

Sales Associate

Lowes Home Improvment
05.2021 - 08.2021

Crew Lead Lawn Maintenance

Red River Sanitors Inc.
05.2020 - 08.2020

Associate of Science - Nursing

Louisiana Tech University

High School Diploma -

Calvary Baptist Academy

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Melissa RichardsonPharmacist