Melissa Rigney
Goshen
Summary
Compassionate Direct Support Specialist known for high productivity and efficiency in task completion. Possess specialized skills in behavioral support, crisis intervention, and adaptive communication techniques. Excel in empathy, active listening, and patience, ensuring exceptional care and support for individuals with diverse needs.
Overview
7
7
years of professional experience
Work History
Direct Support Specialist
North Eastern Services
Spanish Fork
07.2025 - Current
- Assisted clients with daily living activities and personal care needs.
- Supported individuals in developing life skills and achieving personal goals.
- Facilitated communication between clients and their families or guardians.
- Documented client progress and reported observations to the care team.
- Implemented recreational activities to enhance social engagement and enjoyment.
- Collaborated with team members to create individualized care plans.
- Maintained a safe and clean environment for clients at all times.
- Provided emotional support and encouragement to clients during challenging situations.
- Implemented behavior modification plans under the direction of a supervisor or clinician.
Server
Texas Roadhouse
Spanish Fork
10.2023 - 11.2025
- Provided excellent customer service to enhance dining experiences.
- Memorized menu items and specials to answer customer inquiries promptly.
- Took and processed food and drink orders efficiently.
Team Lead
Rocky Mountain Atv
Payson
10.2019 - 11.2023
- Led team in daily operations to ensure efficient workflow and high-quality service.
- Trained new employees on company policies and best practices for customer interaction.
- Coordinated inventory management to maintain optimal stock levels and product availability.
Education
Beaumont High School
Beaumont, CASkills
- Crisis intervention
- Client assessment
- Care plan development
- Life skills training
- Behavioral support
Accomplishments
Volunteer firefighter for the city of Goshen, UT. 2010 to 2022.
Timeline
Direct Support Specialist
North Eastern Services
07.2025 - Current
Server
Texas Roadhouse
10.2023 - 11.2025
Team Lead
Rocky Mountain Atv
10.2019 - 11.2023
Beaumont High School