Melissa Rodriguez
Madera,CA
Summary
Experienced with 19 years of office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
19
19
years of professional experience
Work History
Office Manager
Sherman Thomas Charter High School
Madera
09.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Administrative Assistant
Sherman Thomas Charter School
Madera
11.2006 - 09.2022
- Maintained confidentiality of student information by adhering strictly to FERPA guidelines when handling sensitive data.
- Collaborated effectively with other administrative staff members for seamless coordination during events such as report card distribution or parent-teacher conferences.
- Mitigated variety of student and parent complaints and problems daily.
- Worked with administration on updating and executing student attendance policies to provide greater efficiency.
- Supported a positive school culture by participating in student-focused events and extracurricular activities when possible, demonstrating dedication to the success of all students.
- Handled parent calls requesting student early dismissal for approved reasons and facilitated release of students from class.
- Served as an essential point of contact for all attendance-related inquiries from students, parents, teachers, and administrators alike.
- Demonstrated flexibility and adaptability by assisting with other administrative duties as needed, including front desk coverage and clerical tasks.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Education
High School Diploma -
Madera High School
Madera06-2004
Skills
Google Documents
Microsoft Office
Student Medi-Cal Administrative Assistant
SEIS Special Education Data Management
Timeline
Office Manager
Sherman Thomas Charter High School
09.2022 - Current
Administrative Assistant
Sherman Thomas Charter School
11.2006 - 09.2022
High School Diploma -
Madera High School