MELISSA RODRIGUEZ

• Assisted clients with individual and family health insurance plans through BCBS
• Explained coverage options, benefits, and policy details to clients
• Processed applications, enrollments, and policy updates accurately
• Provided customer support regarding eligibility, claims, and coverage questions
• Maintained strong client relationships through ongoing communication and follow-up
• Helped clients select health insurance plans that fit their healthcare and financial needs
• Demonstrated strong communication, sales, and problem-solving skills in a fast-paced environment

• Have a clean workspace
• Continuously improve the quality of the products
• Maintain focus on delegated tasks
• Assemble and finish medical devices as stated in our manufacturing documents

• Operated a home-based baking business specializing in custom cakes for birthdays, weddings, and special events
• Designed, baked, and decorated cakes based on customer requests and themes
• Managed customer orders, scheduling, pricing, and payment processing
• Maintained high standards of food safety, cleanliness, and quality control
• Provided excellent customer service through consultations and timely order fulfillment
• Marketed products through social media and word-of-mouth referrals to grow clientele
• Demonstrated creativity, time management, and attention to detail in a fast-paced environment

• Wrote down customer orders and promptly delivered food and drinks.

• Restock assigned sections.

• Meet customers expectations within reason.

• Prioritized multiple tasks in dynamic environment and stayed calm and composed.

• Liaised with restaurant manager in ordering and stocking inventory and supplies,

facilitating front-of-house operations.

• Delivered customer checks and securely processed credit card or cash payment

•Moved components to product container or production line.

• Followed standard operating procedures to meet quality requirements.

• Reviewed work orders and blueprints to meet product specifications.

• Rotated through all tasks required in particular production process.

• Trained new employees on job procedures.