Melissa Rosas
White Plains,NY
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
Work History
Sales Associate
Express
05.2022 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Restaurant Waiter
Salsa Picante Mexican Restaurant
02.2022 - 05.2022
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
Restaurant Waiter
Alex Lounge
06.2019 - 08.2020
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
Education
Associate of Science - Biology
University At Albany
Albany, NY05.2027
High School Diploma -
Woodlands Senior High School
Hartsdale, NY06.2023
Skills
- Inventory Control
- Sales Development
- Music Proficiency
- Active listening
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Express
05.2022 - Current
Restaurant Waiter
Salsa Picante Mexican Restaurant
02.2022 - 05.2022
Restaurant Waiter
Alex Lounge
06.2019 - 08.2020
Associate of Science - Biology
University At Albany
High School Diploma -
Woodlands Senior High School
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