Melissa Russell
Davison,MI
Summary
Dynamic professional with extensive experience at Kearsley Community Schools, excelling in data entry and accounts management. Proven ability to maintain meticulous filing systems and lead office operations. Recognized for exceptional attention to detail and effective communication skills, ensuring accuracy and efficiency in all tasks. Committed to fostering team collaboration and enhancing organizational effectiveness.
Overview
11
11
years of professional experience
Work History
Secretary
Kearsley Community Schools
Flint, MI
10.2023 - 06.2025
- Handled incoming calls and directed callers to appropriate department or employee.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Maintained organized filing system of paper and electronic documents.
- Created and updated spreadsheets to track and report data.
- Managed multiple calendars and contacts using computer software.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Assisted with accounts receivable and accounts payable functions.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Handled confidential documents with discretion.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Reviewed invoices for accuracy before submitting them for payment processing.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Provided administrative support to the Office Manager and other staff members.
- Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
Para Pro/ Positive Behavior Intervention Specialis
Kearsley Community Schools
Flint, Michigan
03.2014 - 10.2023
- Conducted functional behavioral assessments to identify antecedents and consequences related to problem behaviors.
- Educated parents about their child's behavior issues and how best to support them at home.
- Developed individualized behavior intervention plans to meet the needs of students with challenging behaviors.
- Monitored student data on a regular basis and adjusted interventions accordingly.
- Attended conferences focused on best practices for working with children who have challenging behaviors.
- Collaborated with school staff, families, outside agencies, and other professionals as needed.
- Provided direct instruction in positive behavior supports, social skills, and self-management techniques.
- Maintained accurate records of observations, interventions, and data collection according to district policies and procedures.
Education
Certificate - Office Administration/ Medical Billing
Ross Medical School
Davison, MI05-2013
Bachelor of Science - Business Communication
Rochester College
Rochester Hills05-2004
Associate of Science - Marketing Management
Charles Stewart Mott Community College
Flint, MI04-2002
Skills
- Data entry
- Filing experience
- Phone reception
- Accounts receivable and payable
- Team collaboration
- Attention to detail
- Problem solving
- Time management
Timeline
Secretary
Kearsley Community Schools
10.2023 - 06.2025
Para Pro/ Positive Behavior Intervention Specialis
Kearsley Community Schools
03.2014 - 10.2023
Certificate - Office Administration/ Medical Billing
Ross Medical School
Bachelor of Science - Business Communication
Rochester College
Associate of Science - Marketing Management
Charles Stewart Mott Community College
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