Melissa Rymer
Alpharetta,GA
Summary
Business Founder, Abuse Survivor, and Certified Professional Life Coach versed in guiding individuals to rebuild useful life skills and manage challenging circumstances surrounding narcissistic abuse. Compassionate and energetic with in-depth understanding of coaching processes, documentation requirements and available resources. Versed in communicating effectively and leveraging active listening and thought provoking questioning skills to assess client needs. Personable, compassionate, and relatable with focus on guiding clients toward self-reflection and personal development.
Top-notch Senior Vice President with proven track record of success leading and growing organizations. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices. Confident and seasoned public speaker.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Professional Life Coach/Startup Founder
V2W, LLC.
03.2022 - Current
- Evaluated 127 client's progress regularly, adjusting coaching approach as needed for optimal results.
- Designed safe and supportive environment for clients to discuss issues.
- Boosted client satisfaction by providing tailored coaching sessions focused on individual needs and goals.
- Listened to clients' concerns and provided encouragement and support.
- Facilitated group sessions and learning discussions to further objectives.
- Encouraged ongoing commitment to personal growth among clients by promoting value of self-reflection and continuous learning throughout coaching process.
- Facilitated transformational change in clients'' lives by implementing powerful coaching techniques and tools.
- Implemented strategies to increase client accountability and engagement, leading to more successful outcomes for clients.
- Provided group coaching sessions that fostered peer support among participants working towards similar goals or facing common challenges.
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Developed action plans to help clients build self-confidence and resilience.
- Continuously expanded expertise in life coaching methodologies by attending conferences, workshops, and webinars relevant to the field.
Senior Vice President Mortgage Area Manager
TRUIST, Previously SunTrust
12.2002 - 12.2021
- Recruited and hired 75 qualified sales candidates.
- Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
- Conducted quality, timely performance feedback and performance appraisals.
- Reviewed monthly financial results with partners to identify opportunities to improve profitability.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
- Reviewed employee performance and delivered constructive feedback to improve performance.
- Oversaw sales and marketing operations while developing strategic partnerships.
- Spearheaded training initiatives to improve employee performance and bottom-line business results.
- Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
- Developed and managed Relocation Division
Education
Certified Professional Life Coach - Narcissistic Abuse Recovery
Transformation Academy
Clearwater Beach, FL01.2024
Bachelor of Science - Finance
University of Southern Louisiana
Lafayette, LA05.1985
Skills
- Managing Business Operations
- Narcissistic Abuse Life Transformations
- Individual & Group Coaching
- Goal Setting and Accountability Coaching
- Neuro Linguistics Programming
- Motivational & Growth Mindset Techniques
- Resilience and Confidence Building
- Financial Abuse Recovery Education
- Complex Problem Solving and Resolution
- Excellent Verbal and Written Communication
- Performance Monitoring and Evaluation
- Confident Public Speaking
Accomplishments
- Led Atlanta sales team to achieve over 2 billion in mortgage production in 2020 & 2021, and over $1.5 billion in 2018 & 2019 earning recognition from Executive Leadership and financial rewards.
- Recognized as Top Leader for outstanding performance and team contributions 2017, 2018, 2019, 2020 & 2021.
- Developed and managed relocation division by securing ongoing relationships with national relocation vendors and typically exceeding sales goals year over year from 2007 - 2021.
Affiliations
- Served as Vice President and then President on the Board of Directors for Metro Atlanta Relocation Council 2019 - 2021
- Advisory Committee Member for NAHREP 2017-2019
- Awarded Nations Top 100 Professional Women in Mortgage in 2019 and featured in Professional Women Magazine
- Committee Member for MBAG, GHBA, and PWB 2018 - 2021
- Presidential Gold Award for Outstanding Volunteerism 2014-2019
- Sales Leadership Ambassador for merger between BB&T and SunTrust into Truist 2019-2021
- Outstanding Leadership Performance Award 2017 & 2019
- Compass Award Recipient 2018
- Operation Hope Ambassador 2014-2017
- Key Note Speaker for "SisterTalk" - Women's Empowerment Conference 2014-2019, attended by over 10,000 women nationwide and founded by Judge Penny Brown, the first African American Judge in the State of Georgia
- Awarded the Honor of being Named in the Worldwide Who's Who of Executives & Professionals earning a Lifetime Membership
Certification
- Certified Professional Life Coach
- Senior Certified Relocation Professional - SCRP & CRP designations with Worldwide ERC
- Licensed Mortgage Originator NMLSR #100869
- Delegated Underwriter for HUD - DO62
- VA LAPP Approved
Timeline
Certified Professional Life Coach/Startup Founder
V2W, LLC.
03.2022 - Current
Senior Vice President Mortgage Area Manager
TRUIST, Previously SunTrust
12.2002 - 12.2021
Certified Professional Life Coach - Narcissistic Abuse Recovery
Transformation Academy
Bachelor of Science - Finance
University of Southern Louisiana
- Certified Professional Life Coach
- Senior Certified Relocation Professional - SCRP & CRP designations with Worldwide ERC
- Licensed Mortgage Originator NMLSR #100869
- Delegated Underwriter for HUD - DO62
- VA LAPP Approved
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