Melissa Salgado
Waukegan,IL
Summary
Well-organized individual with strong musical leadership and customer service skills.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
11.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Office Worker
University Of Illinois, UIC
- Completed clerical tasks such as filing, copying, and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email, or in-person to provide information.
Secretary
Decorative Pro Painting Inc.
06.2022 - 08.2023
- Scheduled appointments and conducted follow-up calls to clients.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Handled daily scheduling tasks and provided administrative support for entire department.
Sales Associate
Burlington Coat Factory
12.2021 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Music Business
College of Lake County
Grayslake, IL05.2027
Skills
- Money Handling
- Scheduling and Planning
- Bilingual in Spanish and English
- Instrument Knowledge
- Extensive performance background
- Peer Mentoring
- Customer Service
Horn and Trumpet Player
Classically trained in Horn and Trumpet with Horn as my primary instrument.
Additional Information
Working on my Gen Eds at the College of Lake County in order to transfer to Columbia College in Chicago for Fall 2024, majoring in Music Business.
Timeline
Barista
Starbucks
11.2023 - Current
Secretary
Decorative Pro Painting Inc.
06.2022 - 08.2023
Sales Associate
Burlington Coat Factory
12.2021 - 06.2022
Office Worker
University Of Illinois, UIC
Music Business
College of Lake County