Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melissa Sanchez

Fort Myers,FL

Summary

Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Overview

5
5
years of professional experience

Work History

Server

Tokyo Nikkei restobar
Fort Myers, FL
12.2024 - 06.2025
  • Accurately recorded orders on cash register and point-of-sale system.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Stayed informed about daily specials, new menu items, promotions.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Provided exceptional service to high volume of daily customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Trained new employees on restaurant procedures and plating techniques.

Server, Hostess

Daruma Japanese Steakhouse
Fort Myers
04.2020 - 01.2024
  • knowledge of menu
  • making recommendations
  • food running
  • drink knowledge
  • guiding guests
  • upselling
  • cleaning

  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Checked food before serving it to customers.
  • Assisted in training new servers.
  • Followed health safety guidelines when preparing and serving food products.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Education

High School Diploma -

Cypress Lake High School
Fort Myers, FL
05-2022

Skills

  • Customer service
  • Food safe
  • Upselling techniques
  • Team collaboration
  • Time management
  • Employee training
  • Wine service
  • Memory retention
  • Food safety practices
  • Strong work ethic
  • Positive guest interactions
  • Menu memorization
  • POS operation
  • Food running
  • Professional appearance
  • Positive and professional
  • Server training
  • Multitasking and organization
  • Exceptional customer service

Languages

Spanish
Full Professional

Timeline

Server

Tokyo Nikkei restobar
12.2024 - 06.2025

Server, Hostess

Daruma Japanese Steakhouse
04.2020 - 01.2024

High School Diploma -

Cypress Lake High School
Melissa Sanchez