MELISSA SCRANTON
CEDAR RAPIDS,IA
Summary
Results-focused retail manager with experience leading store teams, coordinating day-to-day operations, and improving execution across merchandising, inventory, and customer service. Known for training staff, managing schedules, handling complaints, and maintaining accurate labeling, pricing, and loss prevention procedures.
Overview
16
16
years of professional experience
Work History
Merchandise Manager
Dollar Tree
Cedar Rapids, Iowa
06.2025 - Current
- Directed dollar tree merchandise assortments across seasonal and core product lines.
- Collaborated with vendors and buyers to successfully launch new products at Dollar Tree.
- Coordinated planograms and floor sets to optimize merchandising layout for dollar tree stores.
- Designed seasonal and promotional displays to enhance visibility and drive sales.
- Trained store leaders on visual merchandising standards and display execution.
- Monitored pricing changes and markdown activities across Dollar Tree categories.
- Implemented loss prevention strategies including monitoring security cameras, implementing check-out procedures.
Retail Store Manager
Dollar General
Fairfax, IA
04.2023 - 11.2024
- Managed day to day operations of a store.
- Oversaw daily activities of employees to ensure productivity.
- Created employee schedules and assigned tasks to optimize workflow.
- Training new team members.
- Executing directives from the manager and the store owner.
- Resolving customer complaints.
- Addressed customer complaints to enhance satisfaction.
- Managing aspects of loss prevention.
- Inspecting inventory shipments.
Warehouse Lead
Ryder Warehouse Logistics
Cedar Rapids, IA
09.2022 - 07.2023
- Led team of 4-5 to complete store display assignments on time for General Mills and Quaker Oats. Verified product dates to ensure compliance with first in first out standards. Operated wrap machines and pallet jacks to facilitate efficient warehouse operations.
- Supervised warehouse logistics workflows at Ryder, guiding picking, packing, and staging
- Coordinated shipping and receiving activities using Ryder warehouse procedures and schedules
- Trained warehouse associates on safety rules, equipment use, and daily tasks
Team Leader
NIS Inc
Davenport, IA
10.2019 - 09.2022
- Led team to successfully complete projects on time and within specifications.
- Directed warehouse team in daily operations to ensure efficiency and safety.
- Trained and collaborated with team members on assembly lines to enhance skill sets and improve workflow.
- Operated power tools and manual pallet jacks.
- Inspected labels to verify accuracy, clarity and completeness.
- Reported problems to supervisors and Quality control.
- Pack jobs according to instructions.
- Ensure products meet standards.
Assistant Store Manager
Dollar General
Center Point, IA
06.2017 - 02.2019
- Oversaw all aspects of store management including operations and staff.
- Led a successful sales team.
- Directed team in executing daily retail operations.
- Oversaw daily operations of retail department to ensure efficient workflow.
- Directed workers in sales, inventory, checking cash receipts and customer service.
- Performed personnel duties such as interviewing, hiring and training.
- Responded to customer questions and complaints.
- Created budgets.
- Purchased merchandise from vendors.
Packaging Machine Operator Lead
Premier Staffing
Hiawatha, IA
09.2010 - 09.2016
- Monitored machine operations to ensure optimal efficiency.
- Inspected labels to verify accuracy, clarity and completeness.
- Conducted quality control inspections of finished items to verify standards.
- Verified that products met quality standards before distribution.
- Identified and reported machine malfunctions to minimize downtime.
- Reported problems to supervisor.
- Executed heavy lifting of materials for loading.
- Knowledge sets include: Box cutters, Glue guns, Pallet jacks, Utility knives.
Education
High School Diploma -
Waverly-Shell Rock Senior High
IA, USSkills
- Inventory management
- Merchandising analysis
- Sales strategy development
- Sales performance tracking
- Operational efficiency
- Attention to detail
- Team leadership
- Teamwork and collaboration
- Effective communication
- Verbal and written communication
- Problem solving
- Conflict resolution
- Self-motivation
- Reliability
- Resourcefulness
- Reporting
Occupational Licenses, Certificates and Training
None Specified
Additional Information
Ive attended Kirkwood Community College for 1 semester to become a social worker. I had to back out school to work full time to make ends meet at home. I would love nothing more to return.
Timeline
Merchandise Manager
Dollar Tree
06.2025 - Current
Retail Store Manager
Dollar General
04.2023 - 11.2024
Warehouse Lead
Ryder Warehouse Logistics
09.2022 - 07.2023
Team Leader
NIS Inc
10.2019 - 09.2022
Assistant Store Manager
Dollar General
06.2017 - 02.2019
Packaging Machine Operator Lead
Premier Staffing
09.2010 - 09.2016
High School Diploma -
Waverly-Shell Rock Senior High