Melissa Sebastian
Mount Laurel,NJ
Summary
Detail-oriented Pharmacy Technician specializing in medication preparation and safety protocols. Demonstrated success in leading training initiatives and optimizing processes to ensure timely access to treatments. Committed to enhancing patient care standards through effective teamwork and operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Virtua Health System
Voorhees, NJ
07.2023 - Current
- Prepared and dispensed medications according to prescriptions and patient needs, ensuring timely access to necessary treatments.
- Conducted medication reconciliation to verify accuracy and enhance patient safety during medication management.
- Checked expiration dates to ensure only valid medications were dispensed, maintaining compliance with safety standards.
- Collaborated with peers and pharmacists to prioritize order completion.
- Trained new pharmacy technicians on procedures and best practices.
- Maintained organized workspaces to comply with health regulations.
Sales Associate
Bath and Body Works, Limited Brands
Mount Laurel, New Jersey
04.2023 - 08.2023
- Guided customers in product selection, providing tailored recommendations to enhance purchase satisfaction.
- Addressed customer inquiries and resolved issues effectively, ensuring a positive shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Worked with team members to meet and exceed daily sales objectives, contributing to overall store performance.
- Maintained product displays to enhance shopping aesthetics.
- Contributed to store cleanliness and organization to create a welcoming atmosphere.
Sales Associate
Burlinton Coat Factory
Mount Laurel, New Jersey
09.2021 - 08.2023
- Assisted customers in locating products, addressing inquiries, and providing tailored product advice.
- Guided customers in selecting appropriate products based on their needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained store cleanliness and organization to create a welcoming shopping environment.
- Stocked shelves and organized inventory to enhance product visibility and accessibility.
- Answered incoming telephone calls to provide store, products and services information.
Service Manager
Chipotle
Mount Laurel, New Jersey
08.2017 - 01.2023
- Mentored team members on customer service standards to enhance client interactions.
- Implemented training programs to enhance team performance.
- Coordinated staff scheduling to align labor resources with peak service demands.
- Led team meetings to review customer feedback and identify actionable process improvements.
- Oversaw inventory management and supply ordering processes.
- Monitored food quality and presentation to meet company standards.
- Prioritized and delegated daily work tasks to meet anticipated project goals.
Education
High School Diploma -
Elyseum Christian School
Quezon City, Philippines03-2011
Some College (No Degree) - Culinary Arts
Art Institute of Philadelphia
Philadelphia, PASome College (No Degree) - Medical Billing and Coding
Camden County College
Blackwood, NJSkills
- Medication preparation
- Pharmacy regulations
- Patient safety protocols
- Order fulfillment
- Inventory management
- Problem solving
- Training and mentoring
Certification
- Pharmacy Technician
Timeline
Pharmacy Technician
Virtua Health System
07.2023 - Current
Sales Associate
Bath and Body Works, Limited Brands
04.2023 - 08.2023
Sales Associate
Burlinton Coat Factory
09.2021 - 08.2023
Service Manager
Chipotle
08.2017 - 01.2023
High School Diploma -
Elyseum Christian School
Some College (No Degree) - Culinary Arts
Art Institute of Philadelphia
Some College (No Degree) - Medical Billing and Coding
Camden County College