Melissa Sides
Yukon
Summary
Motivated professional specializing in scheduling and resource coordination. Delivered high productivity and efficient task completion through strong work ethic and adaptability. Focused on optimizing workflows and enhancing communication to support operational success.
Overview
35
35
years of professional experience
1
1
year of post-secondary education
Work History
PSR Senior
Integris
Yukon
06.2019 - Current
- Daily check in and check out of cardiology, general surgery, and family practice patients.
- Verifying of insurance prior to visit.
- Scheduling patients for upcoming appointments with the doctors and lab work.
- Collected daily co-payments from patients upon arrival at the clinic.
Medical Assistant
Dr Teva Graham
Sayre
05.2003 - 05.2019
- Administered injections and performed basic laboratory tests for patient care.
- Prepared examination rooms by sanitizing surfaces and organizing medical tools.
- Managed inventory of medical supplies and ensured proper storage conditions.
- Recorded patient vital signs accurately during initial assessments and follow-ups.
- Maintained confidentiality of patient information in compliance with regulations.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Filed insurance claims forms in accordance with applicable regulations.
- Assisted patients with scheduling appointments and managing their medical records.
Nurse Aide
Sayre Memorial Hospital
Sayre
05.1991 - 03.2003
- Assisted patients with daily living activities and personal care.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and organization in patient care areas.
- Documented patient information accurately in electronic health records.
- Provided emotional support and companionship to patients and families.
- Assisted with mobility and transport of patients within the facility.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Performed vital signs checks on patients such as temperature, pulse, respiration rate, and blood pressure.
- Served snacks and beverages per instructions from nursing staff.
- Reported all incidents, accidents involving clients immediately to supervisor, nurse manager, charge nurse.
Education
Associate of Science - Criminal Justice
Sayre Jr College
Sayre, Oklahoma 05.1989 - 05.1990
Sayre High School
Sayre, OklahomaSkills
- Patient scheduling
- Insurance verification
- Customer services
- Clinical documentation
- Effective communication
- Problem solving
- Time management
- Clerical support
- Teamwork and collaboration
- Multitasking
- Active listening
- Communication
- Medical record management
Timeline
PSR Senior
Integris
06.2019 - Current
Medical Assistant
Dr Teva Graham
05.2003 - 05.2019
Nurse Aide
Sayre Memorial Hospital
05.1991 - 03.2003
Associate of Science - Criminal Justice
Sayre Jr College
05.1989 - 05.1990
Sayre High School