Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Simmons

Hesperia

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

11
11
years of professional experience

Work History

Fulfillment Associate

Amazon
10.2023 - 06.2025
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.

Sales Associate

Walmart
01.2023 - 04.2025
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Warehouse Associate

Best Choice Products
08.2019 - 05.2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Customer Service Representative

Mcdonalds
04.2014 - 07.2017
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services by taking orders.

Education

Psychology

Victor Valley College
Victorville, CA

Psychology

El Camino College
Torrance, CA
01-2013

High School Diploma -

West Adams Preparatory High School
Los Angeles, CA
06-2012

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Fulfillment Associate

Amazon
10.2023 - 06.2025

Sales Associate

Walmart
01.2023 - 04.2025

Warehouse Associate

Best Choice Products
08.2019 - 05.2023

Customer Service Representative

Mcdonalds
04.2014 - 07.2017

Psychology

Victor Valley College

Psychology

El Camino College

High School Diploma -

West Adams Preparatory High School

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Melissa Simmons