Summary
Overview
Work History
Education
Skills
Certification
References
Work Preference
Timeline
Generic
Open To Work

MELISSA SIMS

Spokane Valley,WA

Summary

Bringing extensive experience in customer service and pharmacy operations, with strong skills in data entry, insurance verification, and drug inventory control. Demonstrates effective communication and problem-solving abilities within regulatory frameworks. Committed to ensuring accuracy and efficiency in healthcare environments.

Overview

7
7
years of professional experience
2002
2002
years of post-secondary education
1
1
Certification

Work History

Certified Pharmacy Technician

Safeway
Spokane Valley, Washington
12.2025 - Current
  • Processed prescription orders accurately and efficiently for diverse customer needs.
  • Operated pharmacy software to manage prescriptions and track patient profiles.
  • Maintained a clean, organized work environment in compliance with safety regulations.
  • Performed administrative duties such as filing, data entry, answering phones.

Certified Pharmacy Technician

King Soopers
Arvada, CO
11.2018 - 06.2025
  • Processed insurance claims and payments for medications.
  • Processed claims for third-party prescription services.
  • Demonstrated excellent customer service and communication skills while assisting customers with their inquiries.
  • Complied with state regulations to maintain safe, clean pharmacy.
  • Monitored inventory levels and maintained shelves, stocking with adequate supplies.
  • Calculated prices for prescriptions or non-prescription drugs to process payment on POS system.
  • Resolved customer service issues promptly.

Education

Horizon High School
Broomfield, CO

Skills

  • Customer service
  • Data entry
  • Insurance verification
  • HIPAA
  • Filling prescriptions
  • Drug inventory control
  • Insurance claims
  • Medication safety
  • Attention to detail
  • Point of sale systems proficiency

Certification

PTCB, PHAT.0010346

References

  • Micheal Griener, Pharmacy Manager, King Soopers, (303) 487-5325, Micheal.Griener@stores.kingsoopers.com
  • Brittney Scott, Pharmacist Manager, King Soopers, (303) 886-6082, brittney.scott@stores.kingsoopers.com

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Salary Range

$45000/yr - $130000/yr

Timeline

Certified Pharmacy Technician

Safeway
12.2025 - Current

Certified Pharmacy Technician

King Soopers
11.2018 - 06.2025

Horizon High School
MELISSA SIMS