Melissa Small
Media,PA
Summary
Skilled in leadership and early childhood development, adept at driving team success and promoting emotional growth. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
19
19
years of professional experience
Work History
Chief Operating Officer
Poulson & Associates, LLC
06.2013 - 06.2024
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
- Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
- Promoted a positive corporate culture by implementing employee engagement programs that recognized achievement and fostered collaboration among teams.
In-Home Childcare Provider
Self-employed
09.2010 - 06.2013
- Developed strong relationships with families, resulting in high levels of trust and confidence in childcare services provided.
- Worked with parents one-on-one to address individual needs of children in care.
- Created safe, inviting in-home environment conducive to structured activity and unstructured play.
- Demonstrated strong problem-solving skills when addressing conflicts or disagreements among children, resulting in peaceful resolutions that maintain harmony within the home.
- Enhanced children's cognitive development by conducting age-appropriate educational activities and games.
- Obtained current CPR and First Aid certifications.
Private Nanny
Laurie Judd & Jared Young
09.2005 - 09.2011
- Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
- Adapted caregiving approaches based on individual needs of each child to provide personalized support.
- Assisted with homework and school projects, fostering a love for learning in the children.
- Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
- Provided safe transportation to and from school, extracurricular activities, and other events.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Facilitated creative expression through art projects, imaginative play, storytelling sessions, and more.
- Maintained detailed logs of daily activities, milestones achieved, and any behavioral or health concerns that arose during care hours.
- Encouraged social interactions through playdates, group outings, and community events.
- Planned special outings or themed days around children's interests or areas of study in their school curriculum.
- Managed medical appointments, ensuring regular check-ups and vaccinations were up-to-date for each child.
- Taught children basic life skills, manners and personal hygiene.
- Assisted with light housekeeping duties as well as running errands.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Education
Bachelor of Arts - International Relations
Mount Holyoke College
South Hadley, MA05.2001
Skills
Leadership and People Development
Relationship and Team Building
Adaptable and Flexible
Patience and understanding
Emotional Support
Early Childhood Development
Educational Support
Outdoor Play Supervision
Social integration
School-age child care
Timeline
Chief Operating Officer
Poulson & Associates, LLC
06.2013 - 06.2024
In-Home Childcare Provider
Self-employed
09.2010 - 06.2013
Private Nanny
Laurie Judd & Jared Young
09.2005 - 09.2011
Bachelor of Arts - International Relations
Mount Holyoke College
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