Melissa Smith-Blake
Bath
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Store Manager
Fivebelow
Topsham
04.2025 - Current
- Managed sales growth, enhanced customer service, led team management, controlled inventory, maintained store standards.
- Led a team to deliver exceptional customer experiences while driving sales and operational excellence.
- Built positive store culture, developed high-performing crew, ensured adherence to company standards.
Merchandising Manager
Five Below
Topsham
04.2024 - 04.2025
- Oversaw merchandise strategy, selected product pricing and displays, managed inventory levels to drive sales, executed merchandising standards, and led freight team while supervising associates and maintaining operational controls; facilitated smooth store operations by managing stock, displays, and staff according to company guidelines.
- Developed merchandising strategies to enhance product visibility and customer engagement.
- Analyzed sales trends to optimize product assortment and inventory levels.
- Collaborated with cross-functional teams for effective promotional planning and execution.
Inventory Specialist
Walgreens
Bath
10.2021 - 04.2024
- Managed and maintained accurate inventory levels in the front end and pharmacy areas of the store.
- Received, counted, and ordered merchandise while managing returns and ensuring on-shelf availability.
- Contributed to asset protection and inventory accuracy by conducting regular audits.
Store Manager
Goodwill Industries
Topsham
06.2020 - 10.2021
- Oversaw 27 employees at $500,000 store, assisting customers and staff with needs and demands.
- Managed scheduling, payroll, hiring, training, budgets, production, donations, and register operations.
- Register line. Assisting customers with questions and ringing their items through.
- Sorted products into various categories in a fast-paced donation environment, lifting up to 50 lbs.
- Production line: producing variations of product by sort, cleaning, and pricing.
Assistant Manager
Goodwill Industries
Topsham
06.2016 - 06.2020
- Coordinated production, registered donations, managed payroll, scheduled shifts, hired and trained staff, and controlled budget.
- Assisted manager with administrative tasks to ensure smooth operations.
- Sorted products into categories in fast-paced donation line, handling items weighing up to 50lb.
- Register line. Assisting customers with questions and ringing their items through.
- Production line: producing variations of product by sort, cleaning, and pricing.
Shift Supervisor
Goodwill Industries
Brunswick
11.2014 - 06.2016
- Assisted customers and employees with daily tasks to ensure smooth operations.
- Handled customer inquiries and processed transactions on register line, ensuring efficient service.
- Production, donations, register, cash handling and opening and closing of the store.
- Sorted donations in a fast-paced environment, categorizing items efficiently for distribution.
- Produced variations of product on production line by sorting, cleaning, and pricing items for sale.
Sales Associate
Goodwill Industries
Topsham
09.2013 - 11.2014
- Assisted customers with inquiries and efficiently rang up purchases at register.
- Operated production machinery and managed cash register transactions.
- Performed cleaning tasks and provided assistance to customers with inquiries.
- Processed donations for production area, ensuring efficient sorting and preparation.
- Production line: producing variations of product by sort, cleaning, and pricing.
- Sorted products into various categories in a fast-paced environment, lifting up to 50 lbs.
Education
High school diploma -
Mt Ararat High School
Topsham, ME06-2004
Skills
- Inventory management
- Loss prevention
- Profit and loss analysis
- Pricing strategies
- Sales forecasting
- Planogram development
- Cash handling expertise
- Scheduling optimization
- Team leadership
- Training and mentoring programs
- Time management skills
- Communication skills
Certification
Driver's License
Additional Information - Work Authorization
Authorized to work in the US for any employer
Accomplishments
- Labor Control YTD 2025 Award
- Top Scorecard YTD 2025
- Top Scorecard Q2, Q3, and Q4
Timeline
Store Manager
Fivebelow
04.2025 - Current
Merchandising Manager
Five Below
04.2024 - 04.2025
Inventory Specialist
Walgreens
10.2021 - 04.2024
Store Manager
Goodwill Industries
06.2020 - 10.2021
Assistant Manager
Goodwill Industries
06.2016 - 06.2020
Shift Supervisor
Goodwill Industries
11.2014 - 06.2016
Sales Associate
Goodwill Industries
09.2013 - 11.2014
High school diploma -
Mt Ararat High School