Melissa Snow
Summary
Accomplished Lead Animal Care Specialist with a proven track record at Landry's Inc. Rainforest Cafe, enhancing animal welfare and guest satisfaction. Excelled in inventory management and problem-solving, significantly improving operational efficiency. Demonstrated exceptional teamwork and customer service skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Lead Animal Care Specialist
Landry's Inc. Rainforest Cafe
08.2018 - Current
- Responsible for daily husbandry of saltwater aquariums which includes maintenance diving of the exhibits.
- Manage daily feeding schedules, adjusting diet plans as needed based on individual nutritional requirements and health concerns.
- Administer medications to animals in treatment and document changes in condition.
- Maintain equipment and facility to keep animal care environment and tools in good working order.
- Assist Curator with purchasing supplies, conducting dive safety drills and scheduling staff.
- Assist Curator with planning and executing all projects.
Sales Associate/ Store Aquarist
Crabbi Patti's Aquarium Shop
11.2020 - 07.2021
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Responsible for receiving inventory and acclimating all new livestock including corals.
- Performed any animal disease control and water quality treatments.
Animal Care Specialist
Landry's Inc. Rainforest Cafe
09.2005 - 08.2018
- Responsible for daily husbandry of saltwater aquariums and resident parrots.
- Managed daily feeding schedules, adjusting diet plans as needed based on individual nutritional requirements and health concerns.
- Facilitated educational presentations for visitors, promoting awareness about conservation issues and proper animal care practices.
- Administered prescribed medications accurately and timely, improving overall health outcomes of treated animals.
- Performed regular maintenance on enclosure structures to ensure a safe living environment for all residents at the facility.
Education
Veterinarian Assisting
University of Central Florida
Orlando, FL08.2021
Aquarium Maintenance
Animal Behavior College
Valencia, CA10.2020
Skills
Customer Service
Problem-Solving
Human and Animal Safety
Inventory Management
Teamwork and Collaboration
Accomplishments
Obtained Life Support Operator-Level 1 Certification from Aquatic Animal Life Support Operators- March 2024
Obtained Water Quality Technician-Level 1 Certification from Aquatic Animal Life Support Operators- March 2024
Certification
CPR/AED/FIRST AID
Open Water Diver/Nitrox
Rescue Diver
Advanced Open Water Diver
Landry's Certified Trainer
Timeline
Sales Associate/ Store Aquarist
Crabbi Patti's Aquarium Shop
11.2020 - 07.2021
Lead Animal Care Specialist
Landry's Inc. Rainforest Cafe
08.2018 - Current
Animal Care Specialist
Landry's Inc. Rainforest Cafe
09.2005 - 08.2018
Veterinarian Assisting
University of Central Florida
Aquarium Maintenance
Animal Behavior College
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