Melissa Sorenson
Buckeye,AZ
Summary
Knowledgeable Loan Processor offering expertise in conventional, VA, FHA, USDA lending guidelines. Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.
Overview
6
6
years of professional experience
Work History
Mortgage Loan Processor
Evergreen Home Loans
08.2023 - 02.2024
- Analyzed borrower credit reports and income statements to verify accuracy.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Enhanced client satisfaction by providing timely updates on their mortgage loan status and addressing concerns promptly.
- Optimized workflow management by prioritizing high-priority tasks and meeting strict deadlines consistently.
- Expedited mortgage approval times by proactively resolving any discrepancies in borrower documentation.
- Assisted underwriters in approving loans by verifying financial information and ensuring accurate documentation.
- Processed mortgage loan applications accurately and successfully for over 4 years.
Mortgage Loan Processor
Foothills Bank
07.2021 - 08.2023
- Handled any conditions sent from underwriting departments.
- Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants.
- Contacted customers via mail, telephone and email to relay acceptance or rejection of applications.
- Reviewed and validated details of loan applications and closing documentation.
- Mitigated risk exposure for organization through careful evaluation of applicant creditworthiness before proceeding with loan process.
Mortgage Loan Processor
Mountain West Bank
03.2018 - 07.2021
- Contributed to business growth through diligent work on complex loan applications that resulted in successful closings.
- Received on-going, comprehensive training on home loan products and mortgage process.
- Developed comprehensive understanding of loan processing regulations and laws to be fully compliant.
- Set up and completed loan submission packages.
- Reviewed and validated details of loan applications and closing documentation.
Education
High School Diploma -
Lake City High School
Coeur D'alene, ID2003
Skills
- Employment Verification
- Credit Applications
- Loan origination software
- Closing Documentation
- Application Review
- Desktop Underwriter
- Microsoft Office
- Document Review
- File Management
- Processing procedures
- Pipeline Management
- Excellent Communication
Timeline
Mortgage Loan Processor
Evergreen Home Loans
08.2023 - 02.2024
Mortgage Loan Processor
Foothills Bank
07.2021 - 08.2023
Mortgage Loan Processor
Mountain West Bank
03.2018 - 07.2021
High School Diploma -
Lake City High School
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