Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Melissa Stapleton

Franklin Furnace,OH

Summary

Client-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving client satisfaction and driving positive outcomes.

Overview

4
4
years of professional experience

Work History

Assistant House Coordinator/CDCA

Hometown Recovery
Ironton, OH
02.2020 - 12.2021
  • Administered medications to residents, ensuring correct dosages.
  • Ensured timely and safe transportation of residents.
  • Monitored clients during off-site activities.
  • Ensured residents adhered to house rules.
  • Delivered one-on-one counseling sessions effectively.

Residential Assistant

Focus Residential Treatment Center
Franklin Furnace, OH
03.2018 - 10.2018
  • Administered medications while monitoring for correct administration.
  • Supervised residents to maintain a structured living environment.
  • Facilitated resident transportation to support group meetings.
  • Ensured client safety and adherence to protocols during offsite trips.
  • Supervised residents' phone communications.
  • Executed essential duties efficiently.
  • Performed routine responsibilities with accuracy and efficiency.
  • Streamlined task prioritization to achieve service targets efficiently.
  • Recognized client needs swiftly and accurately.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

associate’s degree - applied science

Ohio University
Ironton, OH
12-2024

CDCA ll -

Chemical Dependency Professional Board
08-2019

GED -

Shawnee State University
Portsmouth, OH
10-2006

Skills

  • Proficient in Prioritizing Tasks
  • Crisis intervention
  • Effective communication
  • Client service-focused
  • Task assignment
  • Strategic Planning
  • Effective Problem Resolution
  • Active listening

Accomplishments

  • Dean's List, 2019 - 2020
  • Nominated for National Honor Society, 2019 - 2020

References

  • Beckie Newcomb (740) 479-6680
  • Tiffany gaiter (740) 464-4505
  • Heather Timberlake-Evans (740) 464-3983
  • Kayla Weed (606) 371-7738

Timeline

Assistant House Coordinator/CDCA

Hometown Recovery
02.2020 - 12.2021

Residential Assistant

Focus Residential Treatment Center
03.2018 - 10.2018

associate’s degree - applied science

Ohio University

CDCA ll -

Chemical Dependency Professional Board

GED -

Shawnee State University

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Melissa Stapleton