Melissa Stover
Jackson
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Experienced with patient care and clinical procedures in fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction. Knowledge of effective patient communication and meticulous record-keeping.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
AMG Endocrinologist
06.2025 - 08.2025
- Administered medications and vaccinations under physician supervision.
- Assisted in patient assessments and recorded vital signs accurately.
- Managed electronic health records to ensure data integrity and confidentiality.
- Educated patients on treatment plans and diabetes management strategies.
- Coordinated patient scheduling to optimize clinic workflow efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Measured patient pulse oximetry.
Medical Assistant
AMG Women's Health Specialists
06.2023 - 06.2025
- Greeting and registering patients
- Obtaining and recording patient medical history
- Measuring vital signs
- Assisting physicians during examinations
- Scheduling patient appointments
- Preparing and maintaining medical records
- Reviewing/Reporting test results to patients
- Providing gynecological and obstetrical care for women, including pre-natal, labor and delivery, and post-partum support.
- Performing general medical duties such as weighing patients, taking a patient's blood pressure and temperature, collecting urine samples, and collecting blood for routine follow-up or preoperative testing.
- Assisting with procedures like pap smears and IUD insertions, measuring vital signs, and collecting samples.
Medical Assistant
RWJ Barnabas
06.2016 - 01.2023
- Escorted patients to exam rooms in a professional and courteous manner
- Took patient vitals and health histories; drew blood, and collected urine specimens when needed, and gave injections as instructed by the doctor
- Cleaned and stocked exam rooms between patients; and sterilized equipment and instruments following the practice's autoclave sterilization procedures
- Advised patients of preparation and testing required for exam's
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, medication information, symptoms and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight
- Obtained pre- and post-treatment vital signs and weight
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Back Siegel & Goldstein OBGYN
Guest Relations
Six Flags Great Adventures
04.2013 - 01.2018
- Provide World-Class customer service to all guests and staff
- Assist guests with general park information
- Sell tickets to special events, season passes, and parking tickets
- Resolves guest complaints efficiently and effectively in order to improve guest satisfaction
- Adhere to and enforce company policies and procedures to ensure guest satisfaction
CNA
Sunrise Assisted Living
02.2010 - 09.2014
- Provided assistance with activities of daily living, and individual care in a professional and compassionate manner
- Assisted residents in life skills and other life enriching activities as indicated on their individual profile
- Collected urine and fecal samples
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
Education
Certified Clinical Medical Assistant (CCMA) -
Middletown High School North
Middletown, NJ06.2000
Certified Patient Care Technician (CPCT) - undefined
American Heart Association
Healthcare Provider, AED/CPR Certified - undefined
Certified EKG Technician (CET) - undefined
01.2020
Certified Phlebotomy Technician (CPT) - undefined
Advanced Career Institute
New Jersey07.2016
Medical Assistant with Phlebotomy, EKG and Patient Care Technician Program - undefined
Advantage Career Institute Medical and Dental School
Eatontown, NJ07.2016
Skills
- EMR / EHR
- Patient Scheduling
- Knowledge of EKG rhythm interpretations
- OB/GYN procedures
- Assisting with physical exams
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
Accomplishments
- Successfully transitioned facility to use of epic for EMR
Certification
- CMA - Certified Medical Assistant
Personal Information
Title: CERTIFIED MEDICAL ASSISTANT
Languages
English
Timeline
Certified Medical Assistant
AMG Endocrinologist
06.2025 - 08.2025
Medical Assistant
AMG Women's Health Specialists
06.2023 - 06.2025
Medical Assistant
RWJ Barnabas
06.2016 - 01.2023
Guest Relations
Six Flags Great Adventures
04.2013 - 01.2018
CNA
Sunrise Assisted Living
02.2010 - 09.2014
Certified Patient Care Technician (CPCT) - undefined
American Heart Association
Healthcare Provider, AED/CPR Certified - undefined
Certified EKG Technician (CET) - undefined
Certified Phlebotomy Technician (CPT) - undefined
Advanced Career Institute
Medical Assistant with Phlebotomy, EKG and Patient Care Technician Program - undefined
Advantage Career Institute Medical and Dental School
Certified Clinical Medical Assistant (CCMA) -
Middletown High School North