Melissa Strickland
Morris,IL
Summary
Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
8
8
years of professional experience
Work History
Lead Server/Manager on Duty
The Grill at Fritz’s
Joliet, Illinois
11.2021 - 05.2026
- Supervised daily operations and ensured smooth service flow during peak hours.
- Trained and mentored new servers on menu items and customer service standards.
- Collaborated with kitchen staff to coordinate timely meal preparation and delivery.
Lead Server
Chefy’s Kitchen and Catering
Joliet, Illinois
05.2018 - 10.2021
- Managed dining room operations for events and catering services.
- Coordinated with kitchen staff to ensure timely food preparation and delivery.
- Trained and supervised staff to ensure excellent customer service standards.
Education
Tinley Park Highschool
Tinley Park, ILSkills
- Menu development
- POS systems
- Staff scheduling
- Team leadership
- Staff training
- Customer engagement
- Effective communication
References
References available upon request.
Timeline
Lead Server/Manager on Duty
The Grill at Fritz’s
11.2021 - 05.2026
Lead Server
Chefy’s Kitchen and Catering
05.2018 - 10.2021
Tinley Park Highschool