Melissa Taylor
Broken Bow,OK
Summary
Dynamic Medical Assistant with experience at McCurtain Family Medical Clinic, excelling in phlebotomy and patient-focused care. Proven ability to maintain HIPAA compliance while enhancing patient comfort and satisfaction. Strong communicator and compassionate caregiver, adept at thriving in fast-paced environments and ensuring a safe, clean clinical setting.
Overview
8
8
years of professional experience
Work History
Medical Assistant/Phlebotomist
McCurtain Family Medical Clinic
01.2024 - 07.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Waitress/Restaurant Hostess
Hochatown Saloon
01.2019 - 07.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Wine Girl
Girls Gone Wine
03.2021 - 07.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
PCA
Complete OK Home Health and Hospice
02.2016 - 11.2018
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
Education
PN - Practical Nursing
Kiamichi Technology Center- Idabel
Idabel, OK06-2025
CNA - Nursing
Kiamichi Technology Center
Idabel, OK11-2022
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Patient-focused care
- Phlebotomy
- Laboratory specimen collection
- Compassionate caregiver
- Sterilization techniques
- Valid Oklahoma driver's license
Timeline
Medical Assistant/Phlebotomist
McCurtain Family Medical Clinic
01.2024 - 07.2024
Wine Girl
Girls Gone Wine
03.2021 - 07.2022
Waitress/Restaurant Hostess
Hochatown Saloon
01.2019 - 07.2024
PCA
Complete OK Home Health and Hospice
02.2016 - 11.2018
PN - Practical Nursing
Kiamichi Technology Center- Idabel
CNA - Nursing
Kiamichi Technology Center
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