Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Ulloa

Miami,FL

Summary

Proven achiever with a background at Macy's, where I enhanced client retention and generated new business leads through exceptional service and event coordination. Skilled in budgeting and finance, alongside team leadership, I excel in optimizing resources and fostering strong customer relationships. My approach combines attention to detail with problem-solving to drive operational excellence.

Overview

2
2
years of professional experience

Work History

Generalist

Macy's
11.2022 - Current
  • Developed strong customer relationships through attentive listening and prompt resolution of concerns.
  • Kept work areas clean and neat to promote efficient operations.
  • Supported employee growth by providing constructive feedback during performance evaluations.
  • Organized and maintained supplies to support Type operations.
  • Provided exceptional service to clients, resulting in increased retention rates and positive feedback.
  • Optimized resource allocation within the department, maximizing efficiency while maintaining operational excellence.
  • Coordinated events and presentations that showcased company offerings to potential clients, generating new business leads consistently.

Education

Miami Dade Collage

Skills

  • Documentation skills
  • Schedule Coordination
  • Sales and Marketing
  • Budgeting and finance
  • Integrity and Honesty
  • Team Leadership & Development
  • Problem-Solving
  • Assessments
  • Attention to Detail
  • Client Relationships
  • User Support

Timeline

Generalist

Macy's
11.2022 - Current

Miami Dade Collage

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Melissa Ulloa