Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Melissa VanDerHart

Astoria,NY

Summary

Knowledgeable flight attendant with solid background in delivering exceptional passenger service and ensuring safety compliance. Proven track record of managing in-flight emergencies and providing excellent customer care. Demonstrated ability to communicate effectively and resolve conflicts efficiently.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Flight Attendant

American Airlines
06.2024 - Current
  • Delivered exceptional in-flight service, ensuring passenger comfort and satisfaction.
  • Coordinated emergency procedures, maintaining safety and compliance with regulations.
  • Assisted passengers with boarding and deplaning, enhancing overall travel experience.

Trainer

Burn Bootcamp
02.2023 - 04.2024
  • Facilitated group training sessions, promoting teamwork and community among participants.
  • Developed and implemented engaging fitness programs tailored to diverse client needs.
  • Educated clients on nutrition and wellness strategies to support fitness goals.

Coffee Shop Student Manager

Peet's Coffee
08.2019 - 02.2024
  • Oversaw daily operations, ensuring high-quality service and product consistency.
  • Trained and mentored baristas on coffee preparation and customer engagement techniques.
  • Organized staff meetings to address any concerns, share updates, and foster open communication among team members.

Fitness Specialist Intern

The McCahill Group
01.2023 - 05.2023
  • Conducted fitness assessments to evaluate clients' strengths and areas for improvement.
  • Designed personalized fitness programs that enhanced client engagement and satisfaction.
  • Led and supported staff meetings according to team and organization needs.

Clinical Assistant

Camp Ho Mita Koda
05.2021 - 08.2021
  • Responsible for documentation and administration of medications, insulin injections, hypo/hyperglycemic treatments, as well as basic and emergency first aid.
  • Coordinated communication between medical staff, patients, and families for effective care management.
  • Assisted in daily patient care and support activities to enhance overall well-being.

Education

B.S. - Kinesiology, Minor in psychology

Calvin University
Grand Rapids, MI
05.2023

Skills

  • Strong work ethic
  • Customer service
  • Attention to detail
  • First aid
  • Reliability and punctuality

Certification

  • CPR/First Aid - American Red Cross
  • Group Fitness Instructor - American Council on Exercise
  • Nutritionist - International Sports Science Association

Timeline

Flight Attendant

American Airlines
06.2024 - Current

Trainer

Burn Bootcamp
02.2023 - 04.2024

Fitness Specialist Intern

The McCahill Group
01.2023 - 05.2023

Clinical Assistant

Camp Ho Mita Koda
05.2021 - 08.2021

Coffee Shop Student Manager

Peet's Coffee
08.2019 - 02.2024

B.S. - Kinesiology, Minor in psychology

Calvin University
Melissa VanDerHart