Melissa Verna
Laurel,MD
Summary
Detail-oriented and organized professional with strong skills in scheduling, data entry, and document management. Committed to supporting team collaboration and effective communication in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Teacher's Secretary
Howard County Public Schools
Laurel, MD
08.2023 - Current
- Coordinated appointments and managed calendars for administrators to ensure efficient scheduling.
- Managed incoming communications and promptly addressed inquiries via phone and email to facilitate effective information flow.
- Welcomed visitors, answered phone calls, and maintained front reception desk to create a positive first impression.
- Answered incoming phone calls and responded to inquiries.
- Provided assistance to visitors upon arrival and directed to appropriate location or person.
- Organized files and maintained electronic document management systems efficiently.
- Created and updated spreadsheets to track and report data.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Processed confidential documents securely with discretion.
Education
Associate of Arts - Early Childhood Education
Bryant And Stratton College
Getzville, NY06-2022
Skills
- Appointment scheduling
- Scheduling and calendar management
- Communication handling
- Effective communication
- Document management
- File organization
- Data entry
- Spreadsheet creation
- Records retrieval
- School records management
- Attendance record management
- Sensitive material handling
- Multi-line phone systems
- Time management
- Problem solving
- Team collaboration
- Attention to detail
Timeline
Teacher's Secretary
Howard County Public Schools
08.2023 - Current
Associate of Arts - Early Childhood Education
Bryant And Stratton College