Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Melissa Wagner

Harrison Township,MI

Summary

Dynamic DNFB Specialist with proven problem-solving expertise at Mclaren Macomb, adept at analyzing claims and enhancing billing accuracy. Successfully led cross-functional teams to resolve discrepancies, maintaining a DNFB Dashboard within optimal range. Skilled in claims analysis and effective time management, driving process improvements and fostering collaboration across departments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

DNFB Specialist

Mclaren Macomb
10.2021 - Current
  • Served as a liaison between clinical departments, finance, and administration.
  • Complete Cerner reports to identify discharge not billed accounts for resolution.
  • Assist departments with charge corrections.
  • Run weekly meetings to discuss DNFB accounts and resolution.
  • Coordinated with internal teams to resolve billing discrepancies efficiently.
  • Train hospital departments on revenue cycle and discern resolution.
  • Maintain DNFB Dashboard of 5.00-6.50

Utilization Review Specialist

Mclaren Macomb
10.2018 - 10.2021
  • Analyzed claim denials to identify root causes and implement resolution strategies.
  • Generated reports on denial trends, providing actionable insights for process improvement.
  • Run veracity reports to track outstanding appeals and denials
  • Communicate with payers on authorizations and denials
  • Manage 30 plus incoming calls, emails, faxes per day from customers
  • Attended Facility Denials Committee
  • Manage 30 plus incoming calls, emails, faxes per day from customers

Skills

  • Problem-solving expertise
  • Claims analysis
  • Billing and coding accuracy
  • Collaborative team management
  • Document organization
  • IT skills
  • Cross-functional teamwork
  • Effective time management
  • Problem-solving skills

Certification

COC- Certified Hospital Coder

CPC- Certified Professional Coder

CMB- Certified Medical Biller

Timeline

DNFB Specialist

Mclaren Macomb
10.2021 - Current

Utilization Review Specialist

Mclaren Macomb
10.2018 - 10.2021