Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Widman

PUNTA GORDA,FL

Summary

Experienced rideshare driver focused on customer satisfaction, delivering passengers safely and efficiently. Skilled in fare calculation and adept at administrative duties. Exceptional communication abilities, maintains professional demeanor. Thrives in high-pressure situations, consistently delivers exceptional performance.

Overview

16
16
years of professional experience

Work History

Medical Transportation Driver

Ameditrans
Port Charlotte, FL
10.2024 - Current
  • Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
  • Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
  • Improved patient satisfaction by providing timely and efficient medical transportation services.
  • Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.

Rideshare Driver

Uber, Lyft & A M Ride
Port Charlotte, FL
01.2018 - Current
  • Communicated with passengers and transported them to and from their desired destinations, ensuring the great customer experience.
  • Maintained vehicle clean and in excellent condition, provided all-time excellent customer service, and resolved any customer problematic issues.
  • Loaded and unloaded vehicles, identified and took the shortest and fastest root, and demonstrated the ability to remain calm in stressful situations.
  • Followed navigational directions from GPS, calculated the right fare, and executed multiple administrative tasks as required.
  • Achieved and maintained a perfect 5-star rider rating

Sales Associate

Mangiamo Meatballs
Port Charlotte, FL
06.2023 - 04.2024

Prepared and arranged booths for selling products at local farmers markets.

Achieved weekly sales targets through effective customer interactions.

Loan Processor/Administrative Assistant

Nations Lending Corporation
Fairlawn, OH
01.2009 - 01.2019
  • Mortgage industry professional with loan-processing experience and a comprehensive knowledge of conventional and government loan programs.
  • Diligent and detail-oriented thorough in gathering borrower information, verifying loan documents and reviewing file documentation to guide each loan from preapproval to closing.
  • Computer savvy in MS Office Suite and proprietary mortgage-processing software.

Education

Marketing

Terra Community College
Fremont, OH
01.2003

High School Diploma -

Calvert
Tiffin, OH
05.2002

Skills

  • Team player attitude
  • 20 years of customer service
  • Professionalism and courtesy
  • Adaptive decision making
  • Multitasking Abilities

Timeline

Medical Transportation Driver

Ameditrans
10.2024 - Current

Sales Associate

Mangiamo Meatballs
06.2023 - 04.2024

Rideshare Driver

Uber, Lyft & A M Ride
01.2018 - Current

Loan Processor/Administrative Assistant

Nations Lending Corporation
01.2009 - 01.2019

Marketing

Terra Community College

High School Diploma -

Calvert
Melissa Widman