Melissa Widman

• Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
• Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
• Improved patient satisfaction by providing timely and efficient medical transportation services.
• Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.

• Communicated with passengers and transported them to and from their desired destinations, ensuring the great customer experience.
• Maintained vehicle clean and in excellent condition, provided all-time excellent customer service, and resolved any customer problematic issues.
• Loaded and unloaded vehicles, identified and took the shortest and fastest root, and demonstrated the ability to remain calm in stressful situations.
• Followed navigational directions from GPS, calculated the right fare, and executed multiple administrative tasks as required.
• Achieved and maintained a perfect 5-star rider rating

Prepared and arranged booths for selling products at local farmers markets.

Achieved weekly sales targets through effective customer interactions.

• Mortgage industry professional with loan-processing experience and a comprehensive knowledge of conventional and government loan programs.
• Diligent and detail-oriented thorough in gathering borrower information, verifying loan documents and reviewing file documentation to guide each loan from preapproval to closing.
• Computer savvy in MS Office Suite and proprietary mortgage-processing software.