Melissa Williams
Chicago,IL
Summary
To contribute to the success of the organization by leveraging my objective experience in retail store operations as an Assistant Store Manager. Goal-driven assistant store manager with several-year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings.
Overview
16
16
years of professional experience
Work History
Assistant Store Manager
Ross
Chicago, IL
07.2013 - Current
- Open and closed the store, creating the schedule, staffing-talent recruitment, assessment and selection, breakroom cleanliness, updating bulletin, business binders' front-end control, and also ordering supplies.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Assisted with unloading merchandise off the trucks.
- Managed cash office.
- Facility's and cosmetic repairs, SPG follow-ups, merchandise guide, SPS program, culture of shrink, store equipment, True Fit, overseers, markdown program, and the MOS program.
Case Aide
Lydia Home
Chicago, IL
09.2011 - 12.2018
- Transporting residential children to different types of visits, monitoring visits, doctor appointments, court, and completing paperwork and filing.
- Provided administrative support to case managers, including filing and organizing documents.
- Gathered information from clients regarding their financial status and living arrangements.
Department Coordinator
Marshalls
Chicago, IL
10.2008 - 09.2011
- Supervised the production of the men's department, assisted with markdowns, customer service, and cashiers.
- Assisted in recruitment process by screening resumes and interviewing prospective candidates.
- Developed training materials and conducted onboarding sessions for new hires.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
Education
High school graduate -
Skills
- Store Organization
- Business Development
- Department Oversight
- Operations Oversight
Timeline
Assistant Store Manager
Ross
07.2013 - Current
Case Aide
Lydia Home
09.2011 - 12.2018
Department Coordinator
Marshalls
10.2008 - 09.2011