Melissa Wittstock
Chandler,AZ
Summary
Dynamic Inpatient Nursing Director at Tenet Healthcare, adept at strategic planning and team management. Successfully enhanced employee engagement, leading to increased retention rates. Proven track record in fostering collaboration and implementing innovative solutions, while ensuring compliance and optimizing resource allocation. Committed to professional development and delivering high-quality patient care.
Experienced with strategic planning and project management. Utilizes leadership skills to drive team performance and operational excellence. Track record of delivering high-impact results through innovative problem-solving and effective communication.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Inpatient Nursing Director
Tenet Healthcare, Abrazo West Campus
03.2023 - Current
- Developed high-performing teams with span of control of more than 150 personnel by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Trained and guided team members to maintain high productivity and performance metrics.
Supervisor Network Float Pool Multiple Teams
HonorHealth
12.2021 - 05.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Evaluated staff performance and provided coaching to address inefficiencies.
Nursing Supervisor Preop Pacu Endo
HonorHealth Network TPK and Sonoran Campuses
05.2017 - 12.2021
- Promoted interdisciplinary collaboration by fostering strong relationships with physicians, therapists, and other healthcare professionals.
- Mentored new nursing staff members to promote adherence to established best practices and foster professional growth.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Delegated tasks and provided leadership for over 50 nurses and support personnel.
- Contributed to positive team dynamics as an approachable supervisor who actively listened to concerns from both patients and nurses.
- Managed staffing needs efficiently by creating flexible schedules that maximized coverage during peak times without exceeding budget constraints.
- Provided direct nursing care to patients when personnel was short-staffed.
- Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
- Improved patient satisfaction scores by addressing concerns promptly and ensuring consistent delivery of high-quality care.
- Interviewed, hired, instructed and mentored employees and promoted high level of care quality to patients.
- Supported departmental goals through active participation in hospital-wide committees and initiatives.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
Charge Nurse/ Interim Supervisor Preop Pacu
HonorHealth Shea Campus
05.2008 - 05.2017
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Collaborated with other healthcare professionals to provide quality patient care.
- Supervised and managed daily scheduling, tasking, and administration.
- Participated in quality improvement initiatives, contributing to the development of best practices within the department.
- Educated family members and caregivers on patient care instructions.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Recorded details regarding therapies to keep patient charts updated.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Education
Master of Science - Nursing Administration
Grand Canyon University
Phoenix, AZ05-2017
MBA - Hospital Administration
Grand Canyon University
Phoenix,AZ05-2017
Bachelor of Science - Nursing
Seattle University
Seattle, WA06-2001
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Team management
- Creativity and innovation
- Strategies and goals
- Employee development
- Change management
- Hiring and retention
- Project management
- Goal setting
Certification
BLS
ACLS
NEA-BC
Timeline
Inpatient Nursing Director
Tenet Healthcare, Abrazo West Campus
03.2023 - Current
Supervisor Network Float Pool Multiple Teams
HonorHealth
12.2021 - 05.2023
Nursing Supervisor Preop Pacu Endo
HonorHealth Network TPK and Sonoran Campuses
05.2017 - 12.2021
Charge Nurse/ Interim Supervisor Preop Pacu
HonorHealth Shea Campus
05.2008 - 05.2017
Master of Science - Nursing Administration
Grand Canyon University
MBA - Hospital Administration
Grand Canyon University
Bachelor of Science - Nursing
Seattle University
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