Results-driven Restaurant Manager skilled in team management, inventory control, and customer engagement. Dedicated to enhancing operational efficiency and employee performance, ensuring exceptional service standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Restaurant Manager
PAPPAS
Houston, TX
10.2016 - Current
Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
Trained and mentored staff on customer service best practices and operational procedures.
Managed inventory levels, optimizing supply chain processes for cost-effective purchasing.
Implemented staff scheduling systems to enhance workflow efficiency and reduce labor costs.
Improved team performance by conducting regular training sessions and performance reviews.
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully interviewed, selected, trained, and supervised staff.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Assisted in development and implementation of new menus to offer variety and options to customers.
Education
Bachelor of Science - Marketing
University of Houston
Houston, TX
12-2019
Skills
Team management
Inventory control and record keeping
Customer engagement
Staff management
Adaptable
Food plating and presentation
Employee schedule management
Collaboration and teamwork
Certification
Certified Day Kitchen Manager, Pappas - 2018-Present